Guest Service Agent
@ LE0103 Drury Hotels Company LLCGuest Service Agent
About the job
Drury Hotels offers a welcoming environment with benefits like bonuses, health plans, 401(k), and career growth. The Guest Service Agent role focuses on exceptional guest interactions, front desk duties, and supporting hotel operations in Centennial, Colorado.
Requirements
- Friendly and organized communication skills
- Attention to detail handling multiple tasks
- Experience with money handling
- Ability to work alone
- English language proficiency
Qualifications
- Ability to speak and receive directions
- Willingness to work flexible hours
- Highly organized and multitasker
- Customer service oriented
Full job description
Property Location:
Drury Inn & Suites - 9445 E. Dry Creek Road , Centennial, Colorado 80112You belong at Drury Hotels.
Getting a job is just the beginning. Finding a place where you belong is what truly matters. Who you are and what you do makes a difference at Drury Hotels. There's a place for you here today and tomorrow.
WHAT YOU CAN EXPECT FROM US
So. Much. More.
Just as our guests deserve more, so do you deserve more. Be valued for what you do and who you are ... and well compensated for all you accomplish.
Incentives - Quarterly bonus opportunity of up to $3,200 annually (bonus is separate from base salary)
Work-life-balance – Flexible scheduling, paid time off, hotel discounts and free room nights
Career growth - Mentorship, cross-training, development plans, management training, and more-over 200 internal promotions this year
Health and well-being - Medical, dental, vision, prescription, life, disability and Team Member Assistance Program
Retirement - Company-matched 401(k)
Award-winning - Ranked among Newsweek's America's Greatest Workplaces 2025
Drury Hotels strives to offer a competitive compensation at the market median, as well as a comprehensive benefits offering which includes paid time off, and optional medical, dental, vision, short term disability, and life insurance plans. This role is eligible for a discretionary quarterly “+1 Service” bonus.
What you will do:
Serve as the happy, helpful face of our hotel to guests entering and departing our front door.
Ensure exceptional, positive experiences for our diverse team members and guests.
Assist guests in a friendly, efficient, courteous, and professional manner.
Perform front desk related functions, which include checking guests in and out, promoting company programs, maintaining guest records, cash handling, monitoring guest satisfaction, and problem resolution.
Assist with breakfast and 5:30 p.m. Kickback service, which may include food preparation, set up, guest service (host or bartender), and clean-up.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
What we expect of you:
With your can-do spirit and unique personality, you will shine at Drury Hotels.
We seek friendly, highly organized communicators and multitaskers with these qualifications.
Warm and friendly manner in relating to and interacting with the public
Demonstrated attention to detail while handling multiple tasks simultaneously
Familiarity with handling money, making change, and using office machines in day-to-day activities
Ability to speak and receive direction (written and verbal direction) in English
Willingness and ability to work alone as scheduled
Rise. Shine. Work Happy.
Hiring Immediately!
The pay range is
$19.91 - $29.22The starting wage may be above the minimum rate, based on relevant experience, skills, and education.
We will be accepting applications on an ongoing basis.
Similar jobs in Centennial, CO
- P
Guest Services Leader
Pilot Company · Aurora, CO
Posted 1 day ago - A
Guest Services Associate
Allied Universal® Event Services · Brighton, CO
Posted 3 days ago - I
Guest Services Representative
InTown Lessee Services LLC · Westminster, CO
Posted 5 days ago - P
Lead Guest Services Team Member
Pilot Company · Aurora, CO
Posted 1 day ago - G
Retention and Customer Service Agent
Good Sam Enterprises, LLC · Englewood, CO
Posted 1 week ago - I
Guest Room Supervisor
InTown Services Corp · Centennial, CO
Posted 3 weeks ago