Technical Program Manager

Responsibilities

• Lead and manage complex technical programs from planning through execution and delivery.
• Partner with engineering, infrastructure, architecture, product, and other cross-functional teams to drive program objectives.
• Develop and maintain program plans, schedules, milestones, dependencies, and delivery roadmaps.
• Drive enterprise software delivery, cloud migration, and infrastructure modernization initiatives.
• Manage risks, issues, dependencies, and changes while ensuring timely resolution.
• Facilitate Agile ceremonies and support delivery using Agile and SAFe methodologies.
• Provide clear program status, metrics, and progress updates to executive stakeholders.
• Coordinate across multiple teams and manage competing priorities in large enterprise environments.
• Identify opportunities to improve program delivery processes, governance, and execution.
• Use tools such as Jira, Microsoft Project, and Smartsheet to track program progress and deliverables.

Required Qualifications

• 10+ years of experience leading complex technical programs involving software engineering, cloud infrastructure, application development, and cross-functional technology teams.
• Strong experience in Technical Program Management and enterprise software delivery.
• Hands-on experience with cloud migration and infrastructure modernization programs.
• Strong understanding of SDLC and modern software delivery practices.
• Proven experience leading cross-functional engineering and technology teams.
• Experience working in large enterprise environments.
• Strong knowledge of Agile delivery methodologies; SAFe experience is highly desirable.
• Excellent executive stakeholder management and communication skills.
• Strong experience in risk, issue, and dependency management.
• Proficiency with Microsoft Project, Jira, and/or Smartsheet.

Preferred Qualifications

• Federal or government experience.
• E-commerce industry experience.
• SAFe certification or experience working in a SAFe environment.