Infrastructure Engineer, AI (Microsoft)
@ CIM Group, LPInfrastructure Engineer, AI (Microsoft)
About the job
CIM Group is a community-focused real estate and infrastructure owner, developer, and operator. The AI Infrastructure Engineer will focus on designing, developing, and governing enterprise AI solutions using Microsoft Copilot and Power Platform, supporting business adoption and security.
Requirements
- 3-5+ years with Power Platform
- Experience with Microsoft Copilot Studio
- Knowledge of AI platform integrations
- SharePoint Online proficiency
- PowerShell scripting skills
Qualifications
- Bachelor's in a technical field preferred
- Certifications like Azure Administrator
- Experience designing governance
- Strong communication skills
- Experience working with business users
Full job description
As an Infrastructure Engineer, AI focused on Microsoft Copilot and the Microsoft Power Platform, you will own the design, development, governance, and operational support of enterprise AI and productivity solutions. This role is responsible for building and administering AI agents using Copilot Studio, developing automated workflows, and establishing secure, scalable governance models across the Power Platform.
You will work directly with business users to enable adoption—helping teams design, build, and troubleshoot AI agents—while also ensuring solutions align with enterprise architecture, security standards, and data governance practices. The role operates as an individual contributor but will partner closely with a broader, cross-functional AI team.
RESPONSIBILITIES:
Design, build, and administer AI agents using Microsoft Copilot Studio, with a focus on SharePoint-based knowledge grounding. Partner directly with business users to gather requirements, co-develop solutions, and troubleshoot agent behavior, accuracy, and performance. Promote reusable design patterns and best practices for scalable agent development.
Develop and manage automated workflows using Power Automate and related services. Build integrations between Copilot agents and enterprise systems, ensure reliability and error handling, and optimize workflows for efficiency and maintainability. Build flows that leverage SharePoint online forms, lists, and sites.
Own and enforce governance across Power Platform and Copilot Studio, including:
Continuously refine governance to balance innovation with risk management.
Implement and monitor security controls to protect enterprise data within AI solutions. Identify and mitigate risks such as data leakage, over-permissioning, and improper data exposure through AI agents. Partner with security teams as needed, but retain ownership of platform-level controls.
Design and implement integrations between Microsoft Copilot and external AI platforms where appropriate. Support use of Anthropic Claude, including administration of Claude Enterprise and secure API integrations. Define when to use internal vs. external AI models.
Administer Power Platform and Copilot Studio environments, including provisioning, monitoring, capacity management, and licensing optimization. Ensure platform health, performance, and alignment with enterprise standards.
Track usage, adoption, and performance of AI agents and workflows. Identify opportunities to improve accuracy, reduce cost, and increase business value. Provide reporting and insights to IT leadership and the cross-functional AI team.
Provide Tier-2/3 support for AI solutions, working directly with end users to resolve issues and improve outcomes. Develop practical training materials, documentation, and governance guidelines to enable safe and effective self-service development.
Work closely with a cross-functional AI team to align on priorities, standards, and emerging use cases. Contribute to enterprise AI strategy through hands-on execution and feedback from real-world deployments.
EDUCATION/EXPERIENCE REQUIREMENTS: (including certification, licenses, etc.)
ABOUT YOU:
At CIM, we believe our success stems from our collective efforts, and we are committed to providing well-rounded support and resources for our employees. In addition to a competitive compensation plan, CIM offers a comprehensive benefits program for employees to thrive both inside and outside of work. Eligible employees can enjoy a wide range of benefits, including:
- A variety of Medical, dental, and vision benefit plans
- Health Savings Account with a generous employer contribution
- Company paid life and disability insurance
- 401(k) savings plan, with company match
- Comprehensive paid time off, including: vacation days, 10 designated holidays, sick time, and bereavement leave
- Up to 16 hours of volunteer time off
- Up to 16 weeks of Paid Parental Leave
- Ongoing professional development programs
- Wellness program, including monthly and quarterly prizes
- And more!
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