General Manager(08940) - 1368 N Main St.
@ Domino'sDomino'sdomino's.com
General Manager(08940) - 1368 N Main St.
Fuquay-Varina, NC
Posted 2 days ago
About the job
Domino's is a pizza delivery chain. The role involves overseeing daily store operations, staff management, customer service, inventory, and ensuring standards for quality and efficiency.
Requirements
- Leadership experience
- Staff supervision skills
- Customer service skills
- Knowledge of store operations
- Ability to read P&L ledger
Qualifications
- High school diploma or equivalent
- Good communication skills
- Team management skills
- Reliable transportation
Full job description
Job Duties
- Lead a team of delivery drivers and csrs to ensure orders are expedited quickly and correctly
- When closing, responsible for end of the night bank deposits
- When closing, responsible for doing a nightly product inventory count
- When opening, ensure the store is set up properly and ready to receive orders upon time of open
Foster and project a sense of urgency with each and every order - Ensure the store is running according to Dominos Operation Evaluation Review standards
- Oversee total store operations
- Communicate with other managers and staff regarding any aspect that impacts business operations
- Calculate product and ingredient needs for a bi-weekly commissary and beverage delivery
- Actively training the GMIT on all aspects of store operations
- Maintain staffing levels that mirror the needs of business at any point of the day
- Creating and maintaining an employee schedule based upon labor needs
- Collect money and signed credit card receipts from delivery drivers at the end of their shift
- Comfortable with dispute resolution and ensuring every unhappy customer is a returning customer
- Ensure vehicle used for delivery pass inspection, both mechanically and visually
- Assist with routing delivery drivers to maximize service to customers while maintaining Domino's standards of orders delivered on time
- Ability to read and understand P&L ledger
- Uphold Domino's standards of grooming, uniform, and appearance
- Promote pizza products, specials, and promotions
- Receive cross-training for preparing products and ingredients, closing and opening procedures, operate pizza oven, and properly box products for delivery or carryout
- Provide quality customer service to internal and external customers both over the phone and in person
- Ability to speak and write clearly and comprehension of using a computer based order entry system
- Contribute to and promote an atmosphere of teamwork, energy, and fun
All your information will be kept confidential according to EEO guidelines.
Show full description
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