Lead PBX Operator
@ Piedmont HealthcareLead PBX Operator
About the job
Eastside Medical Center is a healthcare facility seeking a Lead PBX Operator to manage call systems, emergency communication, and train staff, ensuring smooth hospital operations.
Requirements
- 1 year PBX experience
- Operate switchboard and paging
- Respond to codes and alarms
- Communication skills
Qualifications
- H.S
- Diploma or GED
- Healthcare setting experience preferred
- Supervisory experience preferred
Full job description
Overview:
Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.
Responsibilities:
Operates multiple-call telephone switchboard system; provides routine information as needed and routes calls to appropriate person or location. Operates facility-wide paging system. Responds to codes and alarms in a timely manner. Operates Emergency Communication equipment to communicate with hospital staff at all locations plus local and state agencies. Serves as a resource including training of other PBX Operators. Assists as needed in establishing the weekly work schedules ensuring adequate coverage of the PBX service.
Qualifications:
Education
- H.S. Diploma or General Education Degree (GED) Required
Work Experience
- 1 year PBX experience Required
- Experience working in a healthcare setting Preferred
- Supervisory experience Preferred
Licenses and Certifications
- None Required