Information Desk Attendant
@ EmploybridgeInformation Desk Attendant
About the job
The company hosts events and seeks front-facing staff for registration, badge scanning, info provision, and line monitoring. Focus on excellent customer service and professional interaction in various environments.
Requirements
- Customer support skills
- Outgoing and professional
- Able to stand for long periods
- Teamwork skills
- Physical stamina
Qualifications
- Reliable and punctual
- Able to work in diverse environments
- Customer service experience
- Business casual attire
Full job description
All Positions:
- Position: Registration
- Job purpose: To correctly register attendees, issue badges, rectify any badge/registration issues. Greet each person with a smile, answer any questions about the event, and provide the necessary credentials.
Position: Badge Pickup area - Scanner Attendant / Printer Attendant / Line Monitor
Position responsibilities: Be outgoing, proactive, and professional. Use a cell phone like device to scan badges. For Printer attendants, hand correct badges to attendees. Monitor lines ensuring that attendees are in correct area based on their needs.
Position: Information Desk
Position responsibilities: Be outgoing, proactive, and professional. Provide information to attendees concerning schedules, locations, and other basic information about the event.
Position: Head Counters, Education
Position responsibilities: Be outgoing, proactive, and professional. Provide information to attendees concerning schedules, locations, and other basic information about the event.
***General Requirements***
Customer Support
When working in a Customer Support position through Bluecrew, you may be expected to perform any and all of the following duties:
- Working independently or as a team to interface with customers, managers, and other employees to solve problems and provide excellent customer service
- Sitting or standing for the duration of the shift
- Some aspects of this job may be physically demanding- you may be expected to be on your feet to interact with customers
- You could be working in an office, warehouse, or field environment
- There may be a specific dress code, but if it is not listed, we recommend going in business casual for your first day until you have had a chance to establish the company preference with your supervisor
It is important to Bluecrew that you go home in the same healthy state that you came to work in, so please do not accept this assignment if you cannot fulfill all of the above duties.
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