IT SUPPORT CENTER ADMINISTRATOR
@ Jackson County MissouriIT SUPPORT CENTER ADMINISTRATOR
About the job
Join our IT company as Support Center Administrator, leading team operations, policies, and technical support. Grow with passionate, enthusiastic professionals dedicated to excellent service.
Requirements
- Supervisory technical experience
- Support ticket handling
- Policy development
- Technical project management
Qualifications
- Bachelor’s degree
- Valid Missouri driver's license
- Pre-employment background check
- Own transportation
Full job description
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Information Technology
Grade: 250
Salary: $32.53/hour
Job Duties:
- Responsible for the operations of the Support Center staff. The employee sets Support Center policies and procedures, and assigns, directs, and reviews the work of subordinates.
- Reviews and evaluates requests for equipment and Support Services, performs product research and procurement, produces bid specifications, and performs bid submittal reviews.
- The assigned projects to this employee may pertain to highly technical areas in which the constraints defining the nature of the system are initially vague or unknown
- handles support tickets and provides assistance to the team when additional help, training and mentoring is needed
Minimum Qualifications:
- Bachelor’s Degree from an accredited college or university.
- Three years of related work experience that includes experience in supervising technical employees.
- Must possess/maintain valid Missouri Driver's License and provide his/her own transportation.
- Must submit to/pass pre-employment background and drug screen.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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