Senior Manager, People Operations

@ Thuma
Thumathuma.com

Senior Manager, People Operations

San Francisco, CA
Posted 1 day ago

About the job

Thuma is a modern furniture and home goods company prioritizing simple, well-designed products. The role focuses on enhancing HR systems, data, and employee experience, using technology and AI to streamline operations and improve workplace culture.

Requirements

  • 7+ years in people operations or HR
  • Experience managing HRIS systems
  • Deep understanding of benefits and compliance
  • Strong data accuracy and hygiene skills
  • Experience leading teams and projects

Qualifications

  • Bachelor's degree or higher
  • Excellent communicator, detail-oriented
  • Interest in AI tools for HR workflows
  • Ability to build processes and systems
  • Passionate about employee experience

Full job description

Thuma is looking for a Senior Manager, People Operations to make an already strong People foundation exceptional. You’ll be at the center of how our people and business operate, owning the systems, data, programs, and processes that power the employee experience. This is a high-impact role for someone who loves making things simpler, smarter, and more scalable, and who is excited to use technology and AI to build what’s next.


You will

  • Expand and elevate Thuma’s People Operations foundation, simplifying systems and processes while creating thoughtful employee experiences that help our people and business operate at their best.
  • Own Rippling end to end: configuration, integrations, permissions, and approvals, and act as our internal super user and go-to for troubleshooting and training.
  • Build out new Rippling modules over time, including ATS and headcount planning.
  • Own performance review cycles and reimagine how we do feedback, building tools that make it natural for managers and employees.
  • Partner with payroll on expansion compliance and audits. 
  • Develop compensation guidance, leveling tools and job structures based on business needs. 
  • Generate market compensation data reports and job pricing. 
  • Administer leaves of absence and renewals, and onboarding paperwork and workflows, with an eye for accuracy and a smooth experience for the employee.
  • Own our intranet content and internal People communications, keeping employees informed and making it easy to find answers.
  • Own data hygiene across our HRIS, auditing regularly and building processes that catch errors before they happen.
  • Manage I-9, E-Verify, and immigration compliance, open enrollment, and benefits administration, including holding vendors to real results.
  • Build reporting that gives leadership a clear view into people metrics.
  • Use AI and automation to simplify manual work across people operations, talent, and technology, and free up time for higher-value work.
  • Partner with Finance, Legal, and Payroll to keep processes and data aligned across systems.

This might describe you

  • 7+ years of experience across people operations, HRIS,  3+ years of management.
  • Experience implementing new systems and processes that have high high impact and adoption. 
  • Deep hands-on experience owning an HRIS (Rippling strongly preferred).
  • Obsessive about data hygiene and accuracy.
  • A true generalist across benefits, compliance, immigration, performance management, and LOA administration, 401k.
  • Comfortable having hard conversations with vendors and holding them accountable.
  • Outstanding communicator, especially in writing, able to make complex processes clear to employees and leadership alike.
  • Strong follow-through, someone who closes the loop on every commitment and doesn't let things slip.
  • Genuine interest in using AI tools to improve people operations, talent, and technology workflows.


    • 401(k): Participation in our 401(k) program with company matching up to 6% of your contributions.
    • Benefits*: Comprehensive medical, dental, and vision coverage with generous employer contributions, 100% paid parental leave, and company-sponsored One Medical and WellHub memberships.
    • Equity: Participation in employee stock option plan.
    • Flexible by Design: We operate with a high-performance mindset, paired with thoughtful flexibility—flexible hours, flexible PTO, and a culture that supports both focus and balance.
    • Time to Recharge: Enjoy 13 company holidays each year to rest, reset, and celebrate what matters most.
    • Employee Discount**: 40% off almost all Thuma products.
    • Cell Phone Stipend: $100 per month to support work-related phone use.
    • Commute Reimbursement: Up to $150 per month for commuting to our office.
    • Room Upgrade: A complimentary product credit upon joining, valued at up to $3,000.
    ** Some exclusions may apply

    * Eligibility for compensation, benefits, and perks may vary based on employment status (e.g., full-time, part-time, temporary), work schedule, and applicable holiday policies, and are subject to the terms of the relevant plans and company guidelines.

    Who We Are

    Thuma is a modern design company specializing in furniture and home goods. We believe simplicity is the ultimate luxury. That the details matter. And that good design is good hospitality.

    We recognize that people come with a wealth of knowledge and are talented beyond the scope of a functional role. If this sounds like you, we encourage you to apply even if your experience doesn’t precisely match our job description. We hire for integrity, initiative, collaborative spirit, open mindedness, and willingness to learn. 

    Thuma is dedicated to going above and beyond to bring people with diverse perspectives and unique experiences together to do great work. We strive to create a sense of belonging by creating an inclusive culture where everyone can be their authentic self and by treating each and every team member with kindness, equity, and respect, always.




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