Digital Experience Discovery & Delivery Co-op
@ TJX Digital IncDigital Experience Discovery & Delivery Co-op
About the job
TJX Companies is a leading off-price retailer operating stores and websites. The role involves supporting digital customer experience projects, conducting research, and collaborating across teams to enhance online features for brands like TJ Maxx, Marshalls, and HomeGoods.
Requirements
- Basic computer skills
- Strong communication skills
- Customer feedback analysis
- Team collaboration ability
- Problem solving mindset
Qualifications
- Eagerness to learn
- Curiosity about digital trends
- Attention to detail
- Effective verbal and written skills
Full job description
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Overview: On the Digital experience team, we are customer centric innovators who work in partnership with cross functional teams to bring exciting, new, customer-facing features & experiences to life across all domestic websites (TJ Maxx, Marshalls, HomeGoods, Sierra & Homesense across mobile & desktop) and mobile apps.
We play an integral role in each phase of the project lifecycle, from brainstorming new ideas, socializing projects with business partners, supporting our IT partners in feature development & user acceptance testing, to measuring and reporting on post-release performance.
Responsibilities:
- Learn and build a solid understanding of the unique business model of TJX Digital.
- Support the execution of customer-facing projects across the websites & apps for all US Brands.
- Help identify customer pain points through our customer feedback channels and support the UX team in reviewing user tests.
- Conduct competitive analysis and research industry best practice trends to provide input on project requirements and designs.
- Support development of presentations for project socialization to cross-functional partners, business stakeholders and leadership.
- Support the team in validating IT demos and participating in User Acceptance Testing of pre-release features & experiences providing feedback and identifying initial defects prior to release.
- Develop critical professional & personal skills, including project management, building business relationships, time management, analytical skills.
Who We Are Looking for:
- A true curiosity mindset - not being afraid to ask questions and understand what's possible.
- Highly collaborative problem solver, who is eager to hone their data synthesize skills to craft compelling stories and business cases.
- Effective verbal and written communication skills and strong attention to detail.
- Basic computer skills (e.g., PowerPoint, Word, Excel, Outlook, etc.)
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
This position has a starting pay range of $24 to $25 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Address:
550 Cochituate RoadLocation:
USA Home Office Framingham MA 550 Cochituate RdSimilar jobs in Framingham, MA
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