Medical Receptionist

@ Express Care Urgent Care Centers
Express Care Urgent Care Centersexpresscareurgentcarecenters.com

Medical Receptionist

Dundalk, MD
Posted 2 days ago

About the job

ExpressCare Urgent Care Centers is a growing Maryland healthcare provider. The role involves patient registration, phone management, payments, admin tasks, and maintaining a welcoming environment. Ideal for friendly, organized individuals.

Requirements

  • High school diploma or equivalent
  • Medical administrative assistant preferred
  • Minimum one year customer service
  • Experience with medical office software
  • Reliable transportation

Qualifications

  • Effective communication skills
  • Customer service oriented
  • Professional demeanor
  • Flexible work hours including weekends
  • Ability to lift 25 lbs

Full job description

Job Title: Full-Time Medical Receptionist

Company Overview: ExpressCare Urgent Care Centers is a well-established and fast-growing urgent care company in Maryland, committed to providing high quality healthcare to our community. An ideal applicant is a friendly, self-motivated, and compassionate individual who can multitask in a fast-paced environment while providing exceptional customer service to our patients. Join our team as a Medical Receptionist and help provide a positive experience to our patients!

Job Responsibilities:

  • Patient interaction and registration: Greet and register patients, update demographics, verify insurance information, and maintain accurate records in the EMR
  • Phone management: Answer telephone calls, record messages, and accurately re-direct calls as needed
  • Payment processing: Collect patient payments and manage payment transactions
  • Administrative tasks: Assist with faxes, emails, and office organization
  • Office upkeep: Maintain a clean and professional environment, and maintain a welcoming waiting area

Minimum Requirements:

  • Education:
  1. High School Diploma, or equivalent
  • Licenses & Certifications:
  1. Medical Administrative Assistant, preferred
  • Work Experience:
  1. Minimum of one year of customer service experience, preferably in a medical setting is preferred
  • Required Skills, Knowledge, and Abilities
  1. Effective communication and interpersonal skills to interact with patients and coworkers
  2. Superior customer service skills
  3. A high level of professionalism
  4. Experience with medical office software is a plus
  5. Reliable transportation and the willingness to comply with the company travel policy
  6. Ability to work 13+ hour shifts, stand/walk for long periods, and lift 25 lbs.
  7. Must have scheduling flexibility, including weekends and holidays

Pay & Benefits:

  • Competitive hourly pay: $16.50 - $18, plus opportunities for overtime
  • Full benefits package, including PTO, SSL, and 7 premium pay holidays when worked
  • Health, dental, and vision insurance (single and family coverage) available 30 days after full time employment
  • 401(k) plan with company match after one year
  • Exciting opportunities for growth within the organization

If you’re ready to grow in a supportive, team-oriented environment, apply today and start your journey with ExpressCare Urgent Care Centers!

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