Assistant Store Manager - Operations, Google Store Retail Aventura

The Assistant Store Manager of Operations is the "engine room" of the store, responsible for managing the inventory team and ensuring operational excellence supports the brand ecosystem. You will be a goal-driven individual expected to create and promote an extraordinary "consumer-first" environment while overseeing inventory control and store operations. This role supports the Store Manager in daily operations, guides all employees within the store on task prioritization, and ensures the space remains the face of the brand to every consumer.

• Inventory & Visual Excellence: Manage the inventory team and inventory control, maintaining adequate stock levels and ensuring brand visual standards are met at all times.
• Daily Operational Execution: Manage opening and closing procedures, daily coverage plans, and system reconciliation.
• Compliance & Administration: Drive operational compliance for back-office processes, including managing hours, time-off, attendance, and payroll approvals.
• Product Launch Coordination: Partner with management to review staffing forecast plans and coordinate with security and facilities for smooth product launch-day execution.
• Floor Leadership: Act as a Floor Leader to ensure consumers receive a world-class experience, resolving customer escalations and troubleshooting operational workstreams.
• Employee Development: Interview, hire, and coach associates on world-class service, utilizing role plays to demonstrate effective consumer experience techniques.

Success Profile & Skills * Organizational Savvy: Strong attention to detail and the ability to manage multiple operational workstreams simultaneously in a fast-paced environment.

• Problem Solving: Proven ability to problem-solve quickly and manage complex back-office procedures.
• Resourcefulness: Skilled at task prioritization and directing work to meet business goals and program needs.
• Experience: 3+ years of retail management experience in high-touch customer-facing environments.
• Education: A Bachelor of Arts degree is preferred; however, a relative combination of adequate work experience and education may be sufficient in lieu of the degree.