DO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham US

@ 54-1759539 Evidera, Inc.
54-1759539 Evidera, Inc.54-1759539evidera,inc..com

DO NOT APPLY - TEST REQ - CRG - Manager, Product Support - Waltham US

Waltham, MA
Posted 1 day ago

About the job

Join Thermo Fisher as a Product Support Manager in Waltham. Responsible for leading support teams, ensuring customer satisfaction, and driving product success. Offers comprehensive benefits, bonuses, and a collaborative office environment. No specific skills or experience levels provided.

Requirements

  • Leadership skills
  • Customer support experience
  • Team management
  • Knowledge of product support
  • Problem-solving skills

Qualifications

  • Bachelor's degree preferred
  • Strong communication skills
  • Relevant industry experience
  • Leadership ability

Full job description

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Job Description

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Compensation and Benefits

The salary range estimated for this position based in Massachusetts is $180,000.00–$200,000.00.

This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:

  • A choice of national medical and dental plans, and a national vision plan, including health incentive programs

  • Employee assistance and family support programs, including commuter benefits and tuition reimbursement

  • At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy

  • Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan

  • Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards

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