Account Executive, Chat (R-19662)

@ Dun & Bradstreet
Dun & Bradstreetdun&bradstreet.com

Account Executive, Chat (R-19662)

Posted 1 day ago

About the job

Dun & Bradstreet is a leader in business data and analytics, helping companies grow and manage risk. The role focuses on managing chat leads, providing solutions, and expanding accounts remotely in a fast-paced environment.

Requirements

  • Experience in inside sales
  • Strong communication skills
  • Achieve set sales quotas
  • Tech-savvy with CRM tools
  • Self-motivated and persistent

Qualifications

  • Associate's Degree required
  • 4 to 6 years relevant experience
  • Bachelor's Degree preferred
  • Proactive problem solver
  • Ability to work remotely

Full job description

Shape the Future with Dun & Bradstreet

At Dun & Bradstreet, we believe data has the power to create a better tomorrow. As a global leader in business decisioning data and analytics, we help companies worldwide grow, manage risk, and innovate. For over 180 years, businesses have trusted us to turn uncertainty into opportunity. We’re a diverse, global team that values creativity, collaboration, and bold ideas. Are you ready to make an impact and help shape what’s next? Join us! Explore opportunities at dnb.com/careers.

The Inside Sales function is responsible for selling the Company’s products and services to new and/or existing clients and developing or expanding accounts remotely via telephone or other electronic means. Primary responsibility is to maintain and grow the revenue stream through renewal management, crosssell
and up-sell of new opportunities.


Essential Key Responsibilities

  • Effectively manage incoming leads from D&B’s Chat feature on the company website, ensuring a
    seamless transition from lead to client engagement
  • Be able to conduct a needs-based assessment and transition to the customer’s needs to the best product
    and solutions
  • Provide customized solutions based on the unique requirements of the prospect, ensuring alignment with
    their goals and objectives
  • Grow the revenue stream by identifying new logo opportunities
  • Maintain consistent and accurate data in SFDC to support territory, account planning and forecasting.
  • Develop and maintain an active pipeline of forecasted sales to meet annual quota objectives
  • Observe and adhere to all compliance policies, trainings, and procedures while interacting and selling to
    customers. (Product training, coaching, timecard, and self-assessment, etc.)
  • Additional duties as assigned.

    • Education & Experience

  • Education Preferred/Required Years of Relevant Experience
  • Associate's Degree Required 4 to 6 years
  • Bachelor's Degree Preferred


    • Essential Skills and/or Certifications

  • An assertive, persistent, self-motivated professional who is a strong listener with a positive attitude and a limitless amount of energy
  • Possess an aptitude for quickly grasping selling techniques and product knowledge
  • Has a proven track record of achieving/exceeding quota and ability to thrive in a high volume, high energy, fast-paced, sales-driven call center environment
  • Experience in selling an intangible product and/or inside sales experience is strongly preferred
  • Computer knowledge with good communication, organizational and time management skills
  • Strong listening, written and verbal communication skills
  • Show an ownership mindset in everything you do; be a problem solver, be curious and be inspired to take action, be proactive, seek ways to collaborate and connect with people and teams in support of driving success
  • Continuous growth mindset, keep learning through social experiences and relationships with stakeholder, experts, colleagues and mentors as well as widen and broaden your competencies through structural courses and programs

    • Key Stakeholders

  • External Clients, Client Success, Marketing, Data, Product, Delivery and Customer Service Team members

    • Physical Requirements

    • Employees must be able to perform the essential functions of this position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions.
    • Ability to sit, speak and operate telephone and/or computer for long periods of time
    • Ability to handle pressure, stressful conditions, and conflict resolution
    • Ability to work day, evening and/or weekend hours as needed
    • Regular attendance in the office

    Benefits We Offer

    · Generous paid time off in your first year, increasing with tenure.

    · Up to 16 weeks 100% paid parental leave after one year of employment.

    · Paid sick time to care for yourself or family members. 

    · Education assistance and extensive training resources.

    · Do Good Program: Paid volunteer days & donation matching.  

    · Competitive 401k with company matching.

    · Health & wellness benefits, including discounted Wellhub membership rates.

    · Medical, dental & vision insurance for you, spouse/partner & dependents.

    All Dun & Bradstreet job postings can be found at https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

    Notice to Applicants: Please be advised that this job posting page is hosted and powered by Lever, a subsidiary of Employ Inc. Your use of this page is subject to Employ's Privacy Notice and Cookie Policy, which governs the processing of visitor data on this platform.

    Equal Employment Opportunity (EEO): Dun & Bradstreet provides equal employment opportunities to applicants and employees without regard to race, color, religion, creed, sex, age, national origin, citizenship status, disability status, sexual orientation, gender identity or expression, pregnancy, genetic information, protected military and veteran status, ancestry, marital status, medical condition (cancer and genetic characteristics) or any other characteristic protected by law. Know Your Rights: Workplace Discrimination is Illegal - The current poster can be found here. We participate in E-Verify - The current poster can be found here.

    Accommodations information for applicants with disabilities: Dun & Bradstreet is committed to providing reasonable accommodation to, among others, individuals with disabilities and disabled veterans. If you need an accommodation because of a disability to search and apply for a career opportunity with Dun & Bradstreet, please send an e-mail to AcquisitionT@dnb.com to let us know the nature of your accommodation request and your contact information.

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