Human Resources Business Partner (HR Generalist)

The High Point University Human Resources Business Partner serves as a consultant to leaders within schools and departments, applying best practices and ensuring compliance with University policies, employment laws, and labor regulations. This position is responsible for managing the full lifecycle of talent acquisition while ensuring alignment of HR practices with institutional goals. The HRBP will lead and influence HR activities within their scope, including talent assessment, performance management, and employee and team development. This position will act as the conduit for HR services and will collaborate with HR Leadership, the Senior Benefits Administrator, and Payroll as needed to support employees.

QUALIFICATIONS:

Education

• Bachelor’s degree in Business, Human Resources, or a related field
• HR certification (PHR, SPHR, SHRM-CP/SCP) preferred.

Experience and Training

• Five or more years of broad HR generalist experience in a customer-focused environment, including employment, benefits, payroll, and HR/payroll data maintenance (preferred).
• Professional HR experience in higher education preferred.
• Workday and/or Oracle experience is highly preferred.
• Experience in higher education is highly preferred.

Knowledge, Skills, Ability:

• Solid understanding of a client-facing HR business partner service model with strong consultative, negotiation, analytical, and influencing skills.
• Superior relationship management and communication abilities.
• Ability to interpret policies and procedures, interact effectively with a varied population at all levels, and facilitate informed decision-making.
• Strong planning, analytical, interpersonal, and negotiating skills. Excellent verbal and written communication abilities with an emphasis on clarity, conciseness, and tact.
• Extensive knowledge of applicable federal and state employment laws and compliance requirements.
• Broad understanding of human resources concepts, practices, legislation, and procedures, and their alignment with organizational strategy.
• Creative problem-solver with a focus on outcomes and continuous improvement.
• Demonstrated ability to analyze processes and data to drive operational efficiency and service excellence.
• Strong organizational and prioritization skills; able to influence and coach employees at all levels.
• Demonstrates strong multi-tasking and spatial reasoning abilities, adaptability to shifting priorities, and the capacity to learn, apply knowledge, and think independently in a fast-paced environment.

ESSENTIAL FUNCTIONS:  

• Provides advice, assistance, and follow-up to client departments, employees, applicants, and/or members of the general public regarding documentation, procedures, and inquiries related to Human Resources.
• Maintains accurate employee data in HR-related systems.
• Troubleshoots and resolves problems with HR data.  Ensures the integrity and accuracy of employee data through regular audits.
• Assists with research/analysis and reporting needs of the Human Resources Office.  Completes data extracts from HR systems and creates reports in Excel.  
• Coordinates the resolution and/or referral of specific policy and procedural problems and inquiries.

• Provides instruction, guidance, and works with managers/supervisors throughout the interview, selection, and hiring process and ensures compliance with established policies and procedures.
• Works with hiring managers to ensure effective utilization of the online application system to post vacancies and screen applicants based on qualifications and requirements.
• Communicates new employee information as needed to appropriate departments.
• Assists with HR orientation for new employees as needed.    
• Collaborates with the HR Manager to maintain Form I-9 files and documentation; verifies employment eligibility for potential HPU employees; monitors and communicates with non-citizens as to expiration dates and updating of employment authorizations.
• Processes job changes, supervisor changes, and compensation changes as appropriate in HR systems; communicates the approval and entry of data to the appropriate departmental supervisor; and initiates letter to the employee to communicate changes in position title or salary to the employee.
• Maintains compliance with federal and state regulations concerning employment.
• Suggests new methods, policies, and procedures to continually enhance the department’s efficiency and quality of services provided.
• Maintains a positive work atmosphere by acting and communicating effectively with students, students’ parents, faculty, co-workers, and managers.
• Other duties as assigned.  

ACCOUNTABILITY:

• Administers a variety of HR programs, policies, and procedures under limited supervision.
• Reports to the Senior Director of HR Operations.

For more information about this position, please contact Shaunita Faucette, Senior Director of HR Operations at sfaucet1@highpoint.edu.