Referral Response Coordinator

@ Donor Network West

Referral Response Coordinator

Posted 65 months ago

This job is still taking applications, but it's been up a while.

About the job

Donor Network West saves and heals lives via organ and tissue donation, fostering collaboration, diversity, and compassionate care in the donation process.

Requirements

Strong organizational skills
Works well under pressure
Effective communication skills
Strong interpersonal skills
Attention to detail

Qualifications

Bachelor’s in health science or related
Experience in medical or critical care
Licensed vocational nurse or EMT preferred
Experience in organ procurement preferred
Ability to work in fast-paced environment

Full job description

Donor Network West’s mission is to save and heal lives through organ and tissue donation for transplantation and research.

At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.

POSITION SUMMARY

The Referral Response Coordinator I is responsible for providing response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and physicians in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care, and may provide families with the option of organ and/or tissue donation. These entire job function collaborates with other staff in varies departments at DNWest, and within the community of hospitals and coroner/medical examiner offices.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

Responds promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
Conducts chart reviews and determines medical suitability in conjunction with DNWest clinical staff. Understands and accurately maintains donor information and charting.
Assesses hemodynamic stability and develops strategies in conjunction with DNWest clinical staff to maintain organ function.
Collaborates with physician and other hospital personnel to develop plan for referral management from initial referral through declaration of death/donation after cardiac death evaluation.
Provides education to hospital staff about the donation process.
Reviews medical-legal documentation pertaining to brain death, ensures declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.
Provides emotional support and expertise in donation process for donor families and utilizes DNWest staff or hospital resources, as needed.

QUALIFICATIONS

Strong organizational skills.
Works well under pressure.
Ability to communicate and present information effectively and concisely within a team environment.
Strong interpersonal skills.
Proactive team player who can multitask with ease and uphold organizational core values.
Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment and adjusts to new priorities as required.

EDUCATION AND EXPERIENCE

Bachelor’s degree in allied or health science or equivalent experience.
Licensed vocational nurse, emergency medical technician, paramedic, or registered respiratory therapist preferred.
Previous organ procurement organization experience preferred.
Experience in medical/critical care field preferred.

Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.

Our job listings’ compensation ranges include location-based differentials but may not be reflective of a candidate’s final base salary. Location differentials are determined by an employee’s home address, associated market data provided by government reporting and processed by Payroll.

If selected, Donor Network West’s Recruiting & Compensation Team will provide further detail!

Salary data provided by third party sites do not accurately reflect our pay structure.

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