Entry Level Product Support

@ Year Up United
Year Up Unitedyearupunited.com

Entry Level Product Support

Whitehall, PA
Posted 1 day ago

About the job

Year Up United is a nonprofit focused on economic mobility for young adults. The role involves troubleshooting product issues, supporting customers, and working with teams to enhance user experiences.

Requirements

  • Strong communication skills
  • Detail-oriented
  • Eager to learn
  • Customer service mindset

Qualifications

  • High school diploma or equivalent
  • Strong communication skills
  • Eagerness to learn

Full job description

Year Up United, a national nonprofit in the Banking, Insurance & Investment industry, seeks an Entry Level Product Support professional for our Customer Service & Support team. In this role, you’ll troubleshoot basic product issues, respond to customer inquiries, and escalate complex cases. You’ll collaborate with cross-functional teams, document support interactions, and help improve user experiences. Ideal candidates are detail-oriented, strong communicators, eager to learn, and committed to our mission of advancing economic mobility for diverse young adults.
Show full description

Similar jobs in Whitehall, PA

See all Entry Level Product Support jobs