Guest Service Expert

@ Marriott
Marriottmarriott.com

Guest Service Expert

Shawnee, KS
Posted 1 day ago

About the job

Marriott is a leading global hospitality company. The Guest Service Expert role focuses on delivering warm, attentive service in Food & Beverage, maintaining standards, and creating memorable guest experiences.

Requirements

  • Customer service skills
  • Attention to detail
  • Team coordination
  • Effective communication

Qualifications

  • Friendly demeanor
  • Ability to multitask
  • Positive attitude

Full job description

Join Marriott as a Guest Service Expert in our Food & Beverage Operations, delivering warm, attentive service that reflects our people-first culture. You’ll greet and seat guests, take accurate food and beverage orders, coordinate with kitchen and bar teams, and ensure timely, polished service. Maintain cleanliness and safety standards, handle payments, resolve guest concerns, and promote menu items and specials. In this role, you’ll receive comprehensive training, benefit from global career growth opportunities, and help create memorable dining experiences across Marriott’s world-class hospitality portfolio.
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