Field Service Technician

@ GEA
GEAgea.com

Field Service Technician

Madison, WI
Posted today

About the job

GEA Group is a global leader in engineering solutions for industries like food, pharma, and dairy. The Field Service Coordinator manages service scheduling, quoting, invoicing, and customer communication to ensure high-quality service execution.

Requirements

  • Service coordination experience
  • Strong organizational skills
  • Excellent communication skills
  • Proficiency with scheduling systems
  • Mechanical or technical aptitude

Qualifications

  • Experience in field service support
  • Familiarity with SAP
  • Ability to manage multiple priorities
  • Ownership and accountability traits

Full job description

Join Our Dynamic Team as a Project Engineer at GEA!

Are you ready to be a part of a global leader in the food, beverage, and pharmaceutical sectors? GEA is seeking a talented Field Service Technician to join our team. With over 18,000 employees across more than 50 countries, GEA offers a stimulating work environment, international collaboration, and amazing opportunities for personal growth and development.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

Duties and Responsibilities include, but are not limited to the following:

  • Start strong – Medical, dental, and vision coverage begins on your first day

  • Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore

  • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster

  • Keep learning – Take advantage of tuition reimbursement to further your education or skillset

  • Live well – Our wellness incentive program rewards healthy habits

  • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance

  • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

  • Travel to customer sites to perform preventive maintenance and emergency service

  • Performs new machine installation, commissioning and customer training

  • Ability to troubleshoot mechanical issues and communicate effectively with customers

  • Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up

  • Acts in a professional, courteous and business-like manner to enhance the company in the market place.

Your Profile / Qualifications

Profile And Qualifications

  • High School Diploma

  • A minimum of 5 years working with mechanical equipment

    • Extensive Travel, up to 75%

    • Ability to work up to 12 hours at times

    • Availability for occasional weekend work

    • Understanding of Hand Tools and mechanical techniques

    • Computer Literate

    • Some technical writing skills

    • Ability to read Schematics, Diagrams and Technical manuals

    • Must be able to function well, in an unsupervised position

    • Must have a valid driver license

    • Must be able to discuss technically complex issues with non-technical people

    • Good organizational skills, particularly on site, are critical

    • A minimum of a High School education is required

At GEA, we don’t just offer jobs—we offer opportunities to thrive, grow, and make an impact.

The typical base pay range for this position will be communicated during the interview. GEA Group has different base pay ranges for different work locations within the United States.


The pay range is not a guarantee of compensation or salary. The estimated range is the budgeted amount for the position. Final offers are based on various factors, including skill set, experience, location, qualifications, and other job-related reasons. You may be eligible for additional rewards.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to age, sex, race, color, religion, world view, national origin, genetics, disability, gender identity, marital status, sexual orientation, veteran status or any other protected characteristic required by applicable law. Applicants with disabilities are welcome and will be given special consideration if they are equally qualified.

#Engineeringforthebetter

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