Senior Cards & Payments Business Analyst

@ 2T Consulting
2T Consulting2tconsulting.com

Senior Cards & Payments Business Analyst

Englewood Cliffs, New Jersey
Posted 1 week ago

About the job

Our company specializes in payment processing solutions. We seek a Senior Business Analyst to support FGPP platforms, resolve issues, and oversee implementation and configuration in a customer-focused environment.

Requirements

  • 10+ years in Cards & Payments
  • Hands-on FGPP 3.x experience
  • Issue troubleshooting skills
  • Stakeholder management skills
  • Database and GUI experience

Qualifications

  • Deep FGPP functional knowledge
  • Experience with Profiles and Rules
  • Ability to handle complex problems
  • Excellent communication skills
  • Independent worker

Full job description

We are seeking a Senior Cards & Payments Business Analyst / Functional Consultant with 10+ years of experience and strong expertise in FGPP and payment processing platforms. The ideal candidate will have hands-on experience with FGPP implementations/support, issue analysis, configuration, and customer-facing stakeholder management.

Key Responsibilities
  • Analyze and troubleshoot FGPP issues and cases, including triage, issue recreation, trace analysis, and root-cause investigation.
  • Provide functional and business expertise across Cards & Payments and payment processing solutions.
  • Configure and manage FGPP Profiles and Rules.
  • Work with database and GUI tools for issue investigation and analysis.
  • Lead technical discussions and stakeholder engagements in customer-facing environments.
  • Support FGPP implementations, enhancements, and production activities.
  • Analyze complex problems and develop effective functional solutions.
  • Collaborate with technical, business, and client teams to resolve issues and deliver project objectives.
  • Provide subject-matter expertise and guidance on payment processes and applications.
Required Skills
  • 10+ years of professional experience in Cards & Payments / Banking / Payment Processing.
  • Strong hands-on experience with FGPP 3.x implementations or support within the last 3 years.
  • In-depth FGPP business and functional domain knowledge.
  • Experience with FGPP configuration, Profiles, and Rules management.
  • Strong experience in issue triage, recreation, trace analysis, and troubleshooting.
  • Experience with PAYplus USA and/or GFX.
  • Strong database and GUI tool experience.
  • Excellent customer-facing communication and stakeholder management skills.
  • Ability to work independently and handle complex functional problems.
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