Advertising Operations Specialist

• Own end-to-end ad operations across direct campaigns, ensuring accurate trafficking, implementation, QA, and on-time delivery with consistently strong execution.

• Troubleshoot technical issues related to delivery, creative rendering, ad tags, measurement discrepancies, and platform integrations.

• Partner closely with Growth, Sales/Partnerships, Marketing, Analytics, and Product to translate campaign goals into clean operational plans and take ownership from setup through reporting.

• Run pacing, creative rotations, and flight management for direct campaigns; proactively spot issues and resolve them before they impact performance or partner trust.

• Support and maintain programmatic partner relationships, helping troubleshoot delivery issues and ensure proper setup and performance.

• Analyze programmatic performance and drive indirect demand optimizations to improve yield and inventory utilization.

• Maintain and improve ad tech platform operations (e.g., ad server workflows, naming conventions, inventory/creative specs, troubleshooting, and documentation).
• Support measurement and reporting: ensure tracking is correctly implemented, performance is clearly communicated, and insights are actioned in an agile way.
• Help strengthen governance (brand safety, policy compliance, and operational controls) to protect the member experience and build long-term trust.
• Use AI tools thoughtfully to streamline operational workflows (e.g., automated QA checks, anomaly detection, smarter reporting narratives), while keeping human judgment at the centre.
• Continuously improve processes: identify friction, simplify handoffs, and build scalable playbooks so the Ads team can move faster without sacrificing quality.

• Deliver clear, client-facing performance reports, translating campaign data into actionable insights for internal stakeholders and advertising partners.

• Own end of campaign reporting, including delivery summaries, performance insights, KPI commentary, and recommendations for future activation.

• Deeply experienced with Google Ad Manager (GAM), managing day-to-day operations including campaign trafficking, line item setup, inventory management, QA, delivery troubleshooting, and maintaining scalable, well-structured ad server workflows.

• Typically requires 4+ years of advertising operations experience; we may consider 3+ years for exceptional candidates with strong hands-on platform experience.

• You’re comfortable analyzing programmatic performance and making optimization decisions to improve yield and delivery.

• You’re fluent in performance measurement and reporting fundamentals; comfortable partnering with Analytics to define KPIs, validate tracking, and turn results into clear next steps.

• You’ve worked with ad tech operations and platform workflows (ad server and/or programmatic tooling), and you’re energised by making systems cleaner and more scalable.

• You collaborate with purpose: you communicate clearly across functions, set expectations early, and bring people along with empathy and Respect.
• You take ownership and see things through from insight to impact, especially when details are messy and priorities shift.
• You bring an agile mindset: you iterate fast, improve processes continuously, and stay calm under change.
• You’re comfortable using AI in day-to-day work (e.g., drafting partner updates, accelerating QA/reconciliation checks, exploring anomalies, or improving documentation), and you’re thoughtful about data privacy and accuracy.