Receptionist
@ Life Care Center of Port OrchardReceptionist
About the job
Life Care Centers of America operates skilled nursing facilities offering long-term and short-term rehab, with a focus on compassionate, interdisciplinary care in a diverse patient environment. The role involves clerical support, visitor greeting, and customer service.
Requirements
- Proficient in Microsoft Word
- Experience in clerical role
- Make independent decisions
- Knowledge of post acute care laws
- Excellent customer service
Qualifications
- High school diploma or equivalent
- Completed secretarial program or 6 months experience
Full job description
Job Type: Full-time
Wage Range: $19.00 – 22.00 DOE
Schedules Available: Tues- Fri
Benefits (Full-Time)
- Vacation, 6 paid holidays, 1 personal day, and paid sick leave beginning on day one
- Medical, dental, vision, and Health Savings Account (HSA) options
- 401(k) retirement plan with company match
- Life insurance; short-term and long-term disability
- Continuing Education Credits (CEUs) and state license reimbursement
- (Subject to company policy and approval).
- Student Loan Repayment Program (subject to company policy and approval).
- Opportunities for career advancement and upward mobility into leadership roles
Setting & Population Served
Life Care Centers of America operates Skilled Nursing Facilities (SNFs) that provide:
- Long-term care for residents needing ongoing skilled support and compassionate daily assistance
- Short-term, sub-acute rehabilitation for patients recovering from surgery, illness, or injury
- Collaborative, interdisciplinary care, including nursing, therapy, and medical teams working together
- A diverse patient population, including individuals with orthopedic, neurological, cardiopulmonary, and post-acute needs
- (Patient mix may vary slightly by facility.)
Position Summary
The Receptionist efficiently performs clerical support and serves as the facility’s first greeter for all visitors in person as well as via phone in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
- High school graduate or equivalent
- Successfully completed a secretarial science program from accredited college or university OR have a minimum of six (6) months experience in a clerical role
Specific Job Requirements
- Proficient in Microsoft Word, Excel, and e mail
- Make independent decisions when circumstances warrant such action
- Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
- Implement and interpret the programs, goals, objectives, policies, and procedures of the department
- Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
- Maintains professional working relationships with all associates, vendors, etc.
- Maintains confidentiality of all proprietary and/or confidential information
- Understand and follow company policies including harassment and compliance procedures
- Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
- Service as the first point of contact for guests and visitors in person as well as via phone in a friendly and professional manner
- Effectively operate the facility phone and paging system
- Exhibit excellent customer service and a positive attitude towards patients
- Assist in the evacuation of patients
- Demonstrate dependable, regular attendance
- Concentrate and use reasoning skills and good judgment
- Communicate and function productively on an interdisciplinary team
- Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
- Read, write, speak, and understand the English language
An Equal Opportunity Employer
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