Sr Product Manager - Agentic Intake & Orchestration -11632

@ Coupa Software, Inc.
Coupa Software, Inc.coupasoftware,inc..com

Sr Product Manager - Agentic Intake & Orchestration -11632

Posted 3 weeks ago

About the job

Coupa transforms business spend management with AI and cloud technology. This role leads next-gen automation, customer experience, and cross-department workflows to drive innovation and impact globally.

Requirements

  • 5+ years SaaS Product management
  • Experience in workflow automation
  • Knowledge of AI-native processes
  • Strong collaboration skills
  • Data-driven decision making

Qualifications

  • Proven SaaS product experience
  • Understanding of automation principles
  • Customer-centric mindset
  • Technical savvy
  • Growth mindset

Full job description

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 

The Impact of Senior Product Manager, Intake & Orchestration at Coupa

As Senior Product Manager for Coupa's Intake & Orchestration team, you will execute on critical portions of the roadmap along with the associated long-term vision of our industry-leading agentic orchestration platform. You will provide end-to-end product leadership at the intersection of enterprise procurement, agent-led automation, and a conversational UX, serving as a primary influencer of the customer journey. You will lead the product in orchestrating complex intake requests—architecting human-in-the-loop systems that deploy AI agents at scale, ensuring cross-departmental alignment, and harmonizing disparate technology stacks. You must possess deep business and technical acumen, a growth mindset, and a proven ability to lead teams while scaling solutions across complex enterprise environments. You will actively collaborate with a variety of stakeholders to identify and automate operational bottlenecks, defining the future of autonomous spend.


What You'll Do:

  • Master and expand upon Coupa’s agentic orchestration capabilities, shifting from traditional workflow automation to multi-agent, autonomous systems that drive spend management across complex enterprise ecosystems.
  • Drive the strategic vision and execution for the agentic orchestration platform, evolving product roadmaps to encompass observability, evaluation frameworks, and scalable AI-native automation that aligns business goals with autonomous execution.
  • Own the product lifecycle from feature design to delivery, collaborating with AI research and engineering to build intuitive, conversational "front-door" interfaces powered by real-time context and agent-based decisioning.
  • Design and deliver advanced agentic capabilities that enable business users to submit plain-language, high-intent requests, automatically routed and fulfilled through multi-agent orchestrations that connect disparate enterprise technology stacks.
  • Champion a unified orchestration architecture across product teams, advocating for standardized agentic patterns, Model Context Protocol (MCP) integrations, and governance models that ensure cross-functional alignment and system interoperability.

What You Will Bring to Coupa:

  • A minimum of 5 years of PM experience in a SaaS/Cloud product company, specifically with expertise in B2B workflow automation, integration platforms (iPaaS), or enterprise intake/request management.
  • A hands-on learner with a history of mastering complex, data-heavy systems and translating them into user-friendly experiences.
  • A strong understanding of modern automation principles (e.g., no-code, AI-native processes, API orchestration) and a commitment to high usability.
  • Bias toward action, a collaborative spirit, and a data-driven approach to making product decisions.
  • Ability to manage technical debt while pushing for innovation, ensuring robust engineering and testing standards.

Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. 

Please be advised that inquiries or resumes from recruiters will not be accepted.

By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

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