Dispatcher
@ Divine Electric & PlumbingDispatcher
About the job
Our company manages service calls for technicians, focusing on scheduling, customer communication, and route optimization to provide timely and effective service, ensuring customer satisfaction and opportunities for growth.
Requirements
- Excellent communication skills
- Scheduling and route planning
- Customer service experience
Qualifications
- High school diploma or GED
- Ability to multitask under pressure
Full job description
As a Dispatcher, you’ll play a crucial role in coordinating and managing service calls for our technicians. Your responsibilities will include scheduling appointments, assigning technicians to jobs based on location and expertise, and ensuring timely responses to customer requests. You’ll communicate directly with customers and service personnel, providing updates and addressing any issues that arise during service visits. Additionally, you'll maintain records of service calls, track job progress, and optimize routes to enhance efficiency. Your work will ensure customers receive prompt, effective service, contributing to overall customer satisfaction.
Apply for more details!
We offer:
- $23-$27 an hour
- Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
- 401(k) retirement with company match
- Weekly pay with incentives and bonuses
- Company events & parties for individuals & families
- Holiday pay, vacation pay, & paid time off
There is room to grow for the right candidate. This is a career, not a job! We look forward to hearing from you.
Apply for more details!