Entry-Level Customer Support Representative – Financial Services
@ Year Up UnitedYear Up Unitedyearupunited.com
Entry-Level Customer Support Representative – Financial Services
West Mifflin, PA
Posted 1 day ago
About the job
Year Up United is a nonprofit in Banking, Insurance & Investment. This entry-level role supports customer service, troubleshooting, and collaboration to improve user experiences and promote economic mobility.
Requirements
- Troubleshoot basic product issues
- Strong communication skills
- Eager to learn
- Detail-oriented
Qualifications
- Interest in customer support
- Strong team collaboration
- Commitment to mission
- Detail-oriented
Full job description
Year Up United, a national nonprofit in the Banking, Insurance & Investment industry, seeks an Entry Level Product Support professional for our Customer Service & Support team. In this role, you’ll troubleshoot basic product issues, respond to customer inquiries, and escalate complex cases. You’ll collaborate with cross-functional teams, document support interactions, and help improve user experiences. Ideal candidates are detail-oriented, strong communicators, eager to learn, and committed to our mission of advancing economic mobility for diverse young adults.
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