Bilingual Spanish Customer Service Representative – Healthcare

Maximus seeks a Bilingual Spanish/English Customer Service Representative to support healthcare and government programs for diverse populations. In this role, you will handle high-volume inbound calls, answer questions about eligibility, enrollment, and benefits, and accurately document each interaction in our systems. You will follow scripted and compliance-driven guidelines, including HIPAA and confidentiality standards, while meeting quality and productivity goals. Working in a mission-driven, collaborative environment, you’ll help improve access to critical public services and have opportunities to grow in operations and client services.