Retail Associate

@ Sandbox VR

Retail Associate

Posted 46 months ago

This job is still taking applications, but it's been up a while.

About the job

Sandbox VR offers advanced virtual reality experiences, leading the industry since 2017. As a Retail Associate, you will engage guests, maintain store standards, and support technical operations in a dynamic, technology-driven environment.

Requirements

1+ year retail or hospitality experience
Adaptable and proactive attitude
Team-focused and positive
Physically able to lift 40 lbs
Weekend availability

Qualifications

Reliable and punctual
Able to take feedback
Energetic and customer-focused
Comfortable with technology
Able to stand for long periods

Full job description

Who We Are:

We’re Sandbox VR, the most advanced virtual reality experience in the world. Our mission is to bring people closer together through world-class immersive adventures—whether that’s surviving a zombie apocalypse or battling on the high seas. Since 2017, we’ve led the industry in location-based VR. Join us and help build the future of entertainment! Interested in working at Sandbox VR?

Sneak peek of our store experience HERE.

What You Will Be Doing:

Create Unforgettable Guest Moments
Greet guests with energy and invite them into an exciting, welcoming environment
Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
Be a Tech & Experience Expert
Master our proprietary tech and keep gear calibrated
Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
Communicate with management and tech support when issues arise, clearly and quickly
Keep Things Running Smoothly
Maintain a spotless, high-energy store that meets Sandbox VR standards
Sanitize gear thoroughly and display materials/gift cards to brand expectations
Prepare iPads, body trackers, and gear before and after every session

What We Are Looking For:

Egoless & Coachable: You take feedback well and pitch in wherever needed
Adaptable & Proactive: You’re resourceful, self-driven, and good with change
Team-Focused: You stay positive and celebrate group wins
Reliable: On time, in uniform, and ready to shine
Physically Able: On your feet, some lifting (up to 40 lb.), occasional stairs
Weekend Availability: Required
Experience: 1+ year in retail/hospitality

Benefits:

Paid sick time + 401(k) match
Commuter benefits (transit + parking)
Referral bonuses + employee discounts
Free VR sessions

Note: Evening and weekend availability may be required depending on the business’ needs.

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