Customer Service Management Trainee
@ Uline, Inc.Customer Service Management Trainee
About the job
Uline is a leading distributor of shipping and packaging materials. The role offers on-the-job training in customer service management, leadership development, and career advancement at their Kenosha call center with full-time hours and benefits.
Requirements
- Bachelor’s degree
- Customer-focused service
- Teamwork skills
- Attention to detail
Qualifications
- Leadership or management experience
- Strong communication skills
- Prior customer service
- Ability to train and motivate
Full job description
Customer Service Management Trainee
Pay from $29 to $34 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
A new career opportunity is calling! Are you an emerging customer service leader? Join Uline as a Customer Service Management Trainee to gain on-the-job skills at our state-of-the-art call center and empower our reps to deliver legendary customer service. Don’t put your career on hold - apply for this unique opportunity now!
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Full-Time Hours: 24/7 operation - Various shifts available with set schedules.
Position Responsibilities
Master all aspects of customer service management through a comprehensive hands-on training program.
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback.
Review department procedures and standards to identify areas for improvement.
Minimum Requirements
Bachelor’s degree.
Strong track record of customer-focused service, teamwork and attention to detail.
Prior leadership / management experience is a plus.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS