Executive Housekeeping Manager
@ Boyd GamingExecutive Housekeeping Manager
About the job
Boyd Gaming is a leading casino entertainment company in the US, focused on gaming and hospitality. The Executive Housekeeping Manager oversees daily hotel cleaning, staff management, and ensures standards meet company and industry requirements.
Requirements
- Experience in hotel housekeeping
- Knowledge of cleaning techniques
- Staff management skills
- Computer literacy
- Customer service skills
Qualifications
- High school diploma or equivalent
- 3+ years housekeeping experience
- Knowledge of OSHA and safety programs
- Effective communication skills
- Ability to obtain gaming licenses
Full job description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Responsible for the daily operations of the hotel housekeeping and custodial departments. Ensure that the cleanliness of all public areas and guest rooms are maintained in accordance with company and/or departmental standards. Manage staff and ensure practices and procedures are consistently followed.
• Handle all personnel-related matters including but not limited to interviewing, hiring, training, scheduling, coaching, counseling, and discharging.
• Monitor daily operations to ensure facilities are cleaned and maintained in accordance with company and/or departmental standards.
• Manage staff, equipment, and supply levels in alignment with business and budgetary objectives and needs.
• Prepare and analyze reports relative to the operations of the department. Make operational adjustments as appropriate.
• Resolve guest and employee issues and requests.
• Establish department guidelines, rules, regulations, and training programs.
• Other duties as assigned by management.
• Must be at least 21 years of age.
• High school diploma or equivalent required.
• Three (3) years of experience in hotel housekeeping operations preferred.
• Must be knowledgeable in the latest cleaning techniques, associated chemicals and equipment, and OSHA and safety programs.
• Must be computer literate and able to effectively utilize the company’s LMS system as well as Microsoft Office applications such as Word and Excel. • Must have excellent organizational, communication, and customer relations skills.
• Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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