Billing Support Specialist I

The Billing Support Specialist is responsible for collaborating with various construction personnel to obtain supporting documentation to create invoicing, resolve discrepancies, track job-to-date quantities against invoice amounts, and work within various internal and client systems for accurate reporting and tracking.

ESSENTIAL JOB FUNCTIONS

• Works with construction personnel, including splicers, foremen, construction managers, and office coordinators, to obtain supporting information to create invoices.
• Work with construction managers to guarantee accurate daily field reports for in-house and subcontractors and validate when appropriate.
• Track job-to-date quantities and ensure duplicate daily field reports are not entered into the system nor paid out.
• Coordinates with the construction team and engineering team on red lines and closeout packages
• Oversee client relationships through regular communication with the billing team and client personnel associated with finance and invoicing.
• Ensures invoices accurately reflect correct totals, correct unit coding, and accurate quantities.
• Drives positive cash flow by working closely with internal construction and finance teams to coordinate payment of invoices and follow up on past due invoices.
• Keeps trackers current for reporting of billing, job to date quantities, and various statuses.
• Stays current with NTPs and awards for applicable projects to understand backlog and changes to quantities/billing protocols.
• Assists project manager with creating change orders or adjustments to PO quantities.
• Adheres to the timelines for invoice submittal, approval, and project closeout
• Collaborates with project manager to overcome obstacles preventing timely invoice submission and approval.
• May attend client meetings from time to time with project manager as needed.
• Work within GIS system to pull reports, review daily field reports, and update statuses.
• Submits timesheets daily with the appropriate time coded to the project, aspect, and task.
• Performs other duties as assigned by management.

SKILLS AND ABILITIES

• Builds strong relationships with clients, contractors, construction workers and internal team.
• Excels at organization, time-management, problem-solving, communication, and attention to detail.
• Sense of urgency and ability to prioritize multiple items that are extremely important.
• Good organizational skills with the ability to plan, coordinate, and track project development.
• Strong work ethic, leads by example, and does what it takes to get the job done.
• Proficient in Microsoft Office Suite and with various other software programs.
• Ability to communicate professionally at all times, with clarity at the frequencies required by management and customers.
• Work independently with minimal supervision.

MINIMUM REQUIREMENTS

• Must be 18 or older.
• Able to work with minimal supervision and complete tasks assigned in a timely manner.
• Ability to Multi-task and track many incoming/outgoing items simultaneously.
• Valid driver's license and excellent driving record.
• Must be able to pass pre-employment drug test and background check.
• High school diploma or GED

PREFERRED REQUIREMENTS

• Bi-lingual (Spanish/English)
• Bachelor's degree business administration, finance, accounting, or a related degree
• Two years of experience in telecommunication, logistics coordination, or project coordination.
• Experience with accounting/invoicing software such as Sage.