Reservation Clerk

@ MHC Property Management, LP
MHC Property Management, LPmhcpropertymanagement,lp.com

Reservation Clerk

Orlando, FL
Posted 1 week ago

About the job

ELS offers exceptional resort communities and a culture of recognition. The Reservation Clerk role focuses on customer interaction, reservations, and informing guests about property offers. We value dedication to service and provide great benefits including medical, dental, vision, and 401(k).

Requirements

  • High school diploma or equivalent
  • 1+ year call center experience
  • Exceptional customer service skills
  • Excellent communication skills
  • Ability to speak French

Qualifications

  • Customer-focused mindset
  • Strong verbal and written skills
  • Computer literacy
  • Detail-oriented

Full job description

With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!

ELS is hiring for the position of Reservation Clerk in Orlando, Florida.

What you’ll do: 

The Reservation Clerk interacts with customers, takes reservations, offers extended stays and informs customers of special offers for certain properties. 

 

Your job will include: 

  • Answer incoming customer service calls promptly, professionally and within established performance standards and criteria. 

  • Maintain current knowledge of company services and policies in order to respond correctly to customer inquiries. 

  • Verify and enter accurate customer information in order to ensure the integrity of customer paperwork and records. 

  • Respond to customer needs, questions or problems in an efficient and thorough manner. 

  • Navigate multiple computer systems. 

 

Experience & skills you’ll need: 

  • High school diploma, or the equivalent. 

  • 1+ years of experience in a call center environment. 

  • Dedication to exceptional customer service. 

  • Excellent written and verbal communications skills. 

  • Ability to speak in French

In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.

We invite you to visit our web site at www.equitylifestyleproperties.com for additional information regarding our exceptional resort communities.

As an Equal Opportunity Employer, we welcome and thank all applicants.

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