Career Assistant (CA)/Front Desk Career Center Work Study
@ The Trustees of Union College in the Town of Schenectady in the State of New YorkCareer Assistant (CA)/Front Desk Career Center Work Study
About the job
The Becker Career Center helps students and alumni with career services, resources, and events. The Career Assistant role involves front desk support, guiding online platform use, and event promotion, requiring customer service skills and reliability.
Requirements
- Telephone and interpersonal skills
- Ability to maintain confidentiality
- Knowledge of Google Calendar
- Willingness to learn and positive attitude
Qualifications
- Customer service experience
- Reliability and flexibility
- Ability to work independently
- Detail-oriented mindset
Full job description
This job is only available to students who qualify for Work-Study. If you are unsure whether you have been awarded Work-Study, please contact the Financial Aid office at finaid@union.edu.
Career assistants will staff the front desk at the Career Center; greeting and assisting students, alumni, employers, faculty and staff.Department: Becker Career Center
Location: Becker Career Center
Supervisor: Kelly McFarlane
Work available: Monday- Friday, 8:30 a.m. to 4:30pm & special events
Rate of Pay: $9.70/hr
Number of Positions available: 3
Expectations
All Career Assistants are expected to:
- Greet and assist students, alumni, employers, faculty, and staff at the front desk
- Assist phone callers by answering questions, providing information, and transferring calls
- Check in students and alumni, notify Advisor, and monitor flow of appointments
- Educate students on Handshake Platform: Setting up profile, scheduling appointments, job/internship search basics, events calendar.
- Gain knowledge of and assist students and alumni utilizing online and print resources in the Career Library
- Participate in and promote Career and Employer Relations programs, resources, services and events
- Utilize office tools including Handshake, Google Calendar, and Nexus
- Replenish and restock supplies and help maintain building operations
- Keep front desk area cleaned and organized and assist in opening/closing procedures
- Complete other duties as assigned
Qualifications:
- Telephone and interpersonal skills with a strong emphasis on customer service
- Ability to maintain confidential information
- Knowledge of Google Calendar and Handshake
- Reliability, flexibility, ability to take initiative and work independently
- Detail oriented, with a willingness to learn and a positive attitude
Location: Schenectady, NY
E-Verify Participation: Union College participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States. Learn more about E-Verify and your Right to Work (Derecho a Trabajar).