Account Manager

At Gallagher, we believe in building lasting relationships and delivering exceptional service. As an Account Manager on our Employee Benefits team, you’ll be at the heart of our client service team, managing a portfolio of accounts with diverse needs. You’ll work closely with clients and colleagues to ensure their insurance and risk management needs are met with care and precision.

• Be the go-to person for your clients, ensuring their needs are addressed promptly and effectively.
• Lead the renewal process, collaborating with the production team to deliver tailored solutions.
• Secure existing business and identify opportunities for growth by cultivating strong relationships with clients.
• Directly contribute to client satisfaction, retention, and Gallagher’s reputation for excellence.

Required:

• Bachelor's degree with client service and/or claims management experience

-OR-

• High School degree/GED with 3+ years client service and/or claims management experience.
• Producer's License.
• Proficiency in Microsoft Office.

Preferred:

• Previous employee benefits insurance knowledge and experience managing client relationships.
• Solid financial acumen.

Behaviors:

• A knack for building and maintaining relationships.
• The ability to explain complex issues in simple terms, whether over the phone or in presentations.
• A proactive approach to managing accounts and solving problems.
• Experience in account management or client service (insurance experience is a plus but not required).
• Strong organizational skills to juggle multiple priorities effectively.
• Proficient in using technology as a tool to maximize productivity and quality.
• Strong written and verbal communication skills.
• Comfortably engages others in consultative discussion.
• Effectively manages/balances multiple and sometimes competing priorities.
• Works in a self-directed manner.

At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.

• Competitive compensation
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.

Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)