Senior Technology Product Owner

Company Description

Covista is America's largest healthcare educator, serving more than 97,000 students and supported by a community of 385,000 alumni across five accredited institutions. Through personalized, tech-enabled education powered by 10,000 faculty and colleagues, Covista expands access to healthcare careers and addresses the U.S. healthcare workforce shortage at scale. Covista is the parent company of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.

Our colleagues come from a wide range of backgrounds, business, academia, healthcare, government and nonprofits, and are part of a culture where doing exceptional work and making a meaningful difference for students and society aren't separate goals—they're one and the same. This means creating an environment where colleagues can develop new skills, build careers that match their ambitions and see the tangible impact of their work on healthcare education and workforce development. Colleagues who deliver results and embrace new tools to work smarter are valued for their contributions. But what makes working at Covista distinctive is our impact. Our faculty and colleagues don't just support healthcare education—they shape it. This isn't abstract purpose work. It's solving real problems for real people in real communities while advancing careers.

We operate on a hybrid schedule with four in-office days per week (Monday–Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.

For more information, visit covista.com and follow us on LinkedIn, Instagram and YouTube.

Job Description

As a Senior Technology Product Owner, you will help to define the vision of the portfolio and products we create; drive the planning, prioritization and execution of backlogs and deliver new features that support our strategic goals. You coach Technology Product Owners on understanding the relevant end to end business processes, underlying business capabilities and related journey maps and strategies that elevate both student and colleague experiences. You will be expected to understand, assess, and decompose prioritized initiatives into Portfolio and Product roadmaps. Working closely with your key stakeholders to ensure our planning closely aligns with overall business goals and objectives and with a mindset of driving focus to maximize value for both colleagues and customers.

• Leading and collaborating with Technology Product Owners, Digital Product Managers and peer group colleagues as well as other IT stakeholder groups towards finalizing short, mid and long terms initiative and product roadmaps aligned to business priorities and value, together with assessment of available capacity and indicative level of effort arising from the team landscape resulting in effectively sequenced and prioritized roadmaps.
• Collaborate with architecture, engineering, and service management teams, to ensure the overall roadmaps are balanced to ensure a scalable, user experience optimised, stable, and performant technology products, that continually meet business needs, ensuring NFR’s (Non Functional Requirements) and System enablers are considered and captured, and cascaded to the relevant teams.
• Define methodology for the analysis and response to target metrics and value post-delivery, including recommended improvements, for use during retrospective work sessions, and with an overall goal of driving increased use and adoption.
• Nurture and build relationships with senior colleagues across all business functions that are impacted by the assigned product and initiative portfolio and underlying business capabilities and technology solutions – use these relationships to collaborate on business outcome alignment, roadmap conceptualization and prioritization.
• Facilitate business process mapping and product mapping work sessions and actively participate in both functional and technological changes that can enhance the student and colleague experience as well as enable business growth and value.
• Working in partnership with applicable product vendors to understand vendor product roadmaps and how these can be exploited to deliver business goals and outcomes as well as ensuring timely feature/product upgrades, maximizing the efficiency and effectiveness of the assigned products. Minimize bespoke customization, and influence business process changes to best utilize vendor supplied products.
• Maintain the quality and integrity of all new product introduction and existing product enhancements within their technical and team boundaries, ensuring identification and contribution of risks and dependencies, ensuring appropriate roadmaps reflect any impact
• Responsible for progressing all deliverables to “done” status and meet acceptance criteria by coordinating production deployment, post-implementation analysis/feedback, and ongoing support plan.
• Build peer group Technology Product and Portfolio community, identifying and acting upon opportunities for learning and development, growth and advancement, whilst supporting and coaching Technology Product Owners in the establishment of their community and identity, offering support and suggestions for their growth journey.
• Support definition of objectives, definition of success metrics and articulation of business outcomes for assigned initiatives and product enhancements, ensuring KPIs and targets are tracked, reported on and support identifying impediments that are preventing from the realization of defined benefits.
• Use approved tools and methodologies to manage workloads, communicate progress, ensure timely completion of deliverables and team adherence to maintaining accurately and consistently all delivery related metrics for assigned initiatives.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Business Administration, or a related field (or equivalent work experience).
• Nine (9) plus years of Product Management/Product Ownership/Technical Business Analyst experience owning one or more products in an Agile, SaaS Technology environment, or other equivalent methodology.
• Strong leadership and interpersonal communication skills - be able to enthusiastically convey Product and Portfolio Technology vision and roadmaps to stakeholders and effectively influence a wide range of stakeholders across the organization.
• Ability to interact with all levels within the organization and work in a fast paced environment with many initiatives.
• Ability to manage a variety of business, IT and vendor resources including managing vendor deliverables based on agreed contracts and statements of work
• Experience of working within an Agile environment, across multiple initiatives and circa 10+ teams.
• Proficient with Agile Product Management, Business Analysis and Business Process Mapping practices and tools.
• In-depth knowledge of Agile methodologies, frameworks, and tools (e.g., Scrum, Kanban, ADO, JIRA, Confluence).
• Strong analytical skills to resolve issues and determine effective business and alternative IT solutions.
• Agile and innovative mind-set with the tenacity to adapt and thrive in a constantly changing environment and manage multiple competing priorities and initiatives
• Capability to influence and instill credibility in sponsors, peers and subordinates by meeting initiative milestones, deadlines and budget.
• Certified Scrum Product Owner or related Product Owner / Product Manager Preferred.
• SAFe Scrum Master Certification Preferred.

Additional Information

In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $100,000.00 and $120,000.00. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.

Covista offers a robust suite of benefits including:

• Health, dental, vision, life and disability insurance
• 401k Retirement Program + 6% employer match
• Participation in Covista’s Flexible Time Off (FTO) Policy
• 12 Paid Holidays
  
  For more information related to our benefits please visit:
  https://careers.covista.com/benefits
  
  You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Opportunity – Minority / Female / Disability / V / Gender Identity / Sexual Orientation