Security Officer - Casino Security

Under the direction of Security Department supervisors and managers, the Security Officer provides security coverage ensuring that adequate protection is provided for the safety of patrons and team members. Safeguards the assets of the organization, as well as those of its guests and team members.  Promotes an outgoing, friendly guest-oriented demeanor at all times. 

Essential Duties 

• Maintain security throughout the entire property. 

• Responsible for the security and safety of patrons and employees during assigned shift. 

• Safeguards Company assets during shift times. 

• Prepare detailed incident reports in a clear and precise manner. 

• Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication. 

• Enforces policies and procedures as they apply to the Internal Controls and Gaming Regulations during their assigned shifts. 

• Assists in the event of an emergency. 

• Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions, and escorting them if necessary. 

• Performs other duties as assigned. 

High School Diploma or equivalent is required and a minimum of one (1) year of guest service experience, or the equivalent combination of education and experience. One (1) year of security related experience preferred. 

SKILLS 

• Strong leadership and interpersonal skills  

• Excellent interpersonal, oral and written communication skills. 

• Meticulous, organized and accurate 

• Extreme confidentiality. 

• Familiarity with a variety of computer systems and applications. 

• Be flexible to work varying shifts and time schedules as needed. 

• Communicate effectively with all levels of employees and guests. 

• Manage multiple details and tasks concurrently in a changing environment. 

• Able to work effectively in a team environment. 

• Analyze and think about how possible solutions impact on the entire operation. 

PHYSICAL DEMANDS 

• Ability to stand and sit for extended periods of time. 

• Ability to walk distances. 

• Ability to lift 30 to 40 lbs. 

• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus. 

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public.