Facilities Coordinator
@ GopuffFacilities Coordinator
About the job
Gopuff operates micro-fulfillment centers delivering daily essentials. The Facilities Coordinator maintains systems, manages repairs, assists with projects, and handles vendor relations. The role requires organization, multitasking, and knowledge of facilities systems to support operations.
Requirements
- Ability to travel 2-5 days/month
- Knowledge of construction and HVAC
- Experience managing vendors
- Strong communication skills
- Customer service skills
Qualifications
- 2+ years relevant experience
- Experience with leases preferred
- Willing to work nights/weekends
- Organized and detail oriented
- Handles emergencies quickly
Full job description
Gopuff’s Facilities Coordinator is responsible for maintaining all the Facilities team’s systems and records. This includes updating the CMMS (Fexa), extracting pertinent information from the Lease Agreements and adding to the department database. They will ensure the team has all the information needed to handle repair and maintenance needs as quickly as possible. They will assist the Facilities Managers on special projects and initiatives. The ideal candidate is detail oriented, highly organized and has the ability to multitask.
Gopuff's Facilities Cooridnator is responsible for managing repair and maintenance requests from existing warehouse field teams through the entire work order life cycle; from troubleshooting with the GMs to ensure contractors receive payment. You will ensure we are obtaining competitive bids from contractors and driving cost savings with every project or purchase. You will assist the Facilities Managers on special projects. You are knowledgeable about basic construction and troubleshooting and are also able to provide excellent customer service to our field teams.
Responsibilities
Input all new sites into the CMMS (Fexa) as sites are opened; periodically audit the system for accurate information
Review Lease Agreements for new sites; extract information pertaining to Landlord repair responsibilities and Tenant repair responsibilities; record in shared database
Communicate with Landlords to obtain site specific information as needed
Assist team with handling waste removal issues that arise; increase frequency of pickups as requested and record new schedules in database
Receive, manage and track repair and purchase requests from existing Gopuff warehouse field teams in Fexa ticketing system.
Obtain competitive bids and hire contractors/vendors to complete necessary repairs.
Push contractors/vendors to complete projects within certain timelines.
Communicate with Landlords on repairs that fall under Landlord responsibility.
Conduct regular site visit travel to Micro-Fulfillment Centers (MFCs) nationally to audit facility conditions, inspect ongoing/completed repairs, verify vendor performance quality, and build relationships with field leadership.
Maintain and track budget vs. actual costs for each job or purchase.
Communicate with General Managers and field teams on upcoming repairs and projects.
Help implement Preventative Maintenance programs including pest control, HVAC, refrigeration, fire safety.
Work in collaboration with other departments to help achieve our goals.
Skills
Ability and willingness to travel 2–5 days per month (including overnight travel via plane/car) to visit assigned MFC sites across the country.
Basic knowledge of construction, electrical, plumbing, HVAC, and refrigeration preferred
Experience with commercial leases preferred
Strong communication and organization skills
Experience managing consultants and 3rd party property management vendors
Handle emergency situations quickly to minimize business changes in the field
Strong customer service and vendor relationship building skills
2+ years of relevant experience preferred
Willing to work nights and weekend shifts