Office Coordinator / Sales Assistant

@ Tom James Company

Office Coordinator / Sales Assistant

Posted 1 month ago

This job is still taking applications, but it's been up a while.

About the job

Tom James Company is a global leader in fashion. The Office Coordinator supports sales, handles order entry, shipping, alterations, and customer communication in Dallas. Full-time, onsite, with benefits.

Requirements

Experience with social media platforms
Proficiency with Microsoft Office
Strong organizational skills
Ability to multi-task in fast-paced environment
Valid driver’s license

Qualifications

High school diploma or equivalent
Organizational and multitasking skills
Ability to lift 30 lbs
Attention to detail
Familiarity with customer service

Full job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Dallas, TX office. Our position is for 36 hours per week at $20 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance is required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming garments for delivery and placing on Sales Professional's rack

Processing returns, remakes and alterations

Preparing clothing for delivery by Sales Professional

Picking up and delivering client items as needed

Alterations

Entering alteration instructions into the proprietary system

Delivering/picking up garments to/from outside contractor tailors

Preparing alteration report for corporate office

Telephones/E-Mail/Mail

Answering incoming phone calls and relaying messages to appropriate Sales Professional

Checking store e-mail daily and forwarding information to the relevant person(s)

Making bank deposits and running errands

Making follow-up calls to factories, customers, and corporate office

Performing other duties as assigned

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience using social media platforms for marketing and research purposes

Strong computer skills, including proficiency with Microsoft Office and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift 30 lbs.

Valid driver’s license except in larger metropolitan areas where driving is not required

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