Fleet Service Advisor | $65K-$85K+ | Join a Growing Team - 2311
@ PromotiveFleet Service Advisor | $65K-$85K+ | Join a Growing Team - 2311
About the job
We are a high-volume fleet operation offering a collaborative environment, professional growth, and competitive pay. The role involves managing customer relationships, coordinating repairs, and ensuring quality service to commercial fleet clients.
Requirements
- Customer service skills
- Experience coordinating technicians
- Ability to create estimates
- Multitask in high-volume environment
- Valid driver's license
Qualifications
- Previous Service Advisor experience
- Shop management software knowledge
- Experience with fleet or dealership
- Good communication skills
- Customer-first approach
Full job description
Fleet Service Advisor | $65K-$85K+ | Join a Growing Team
If you're an experienced Service Advisor who thrives in a fast-paced environment, enjoys building relationships with customers, and wants to be part of a team that works together—not against each other—this opportunity is for you.
We're growing and adding another Service Advisor to our team. If you're looking for a stable career with a Monday-Friday schedule, team-based bonuses, and the opportunity to work with commercial fleet customers, we'd love to meet you.
What We Offer
- Salary: $65,000-$85,000+ annually
- Weekly pay
- Team-based monthly bonus program
- Monday-Friday schedule
- No weekends
- Medical insurance (50% company-paid)
- 401(k) with 3% company match
- Paid holidays
- PTO offered
- High-volume fleet operation
- Growth opportunities as the company continues to expand
- Independent shop culture with dealership-level professionalism
How to Apply (IMPORTANT)
We move fast — and so should you.
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)
After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.
What You'll Do
As a Fleet Service Advisor, you'll be the primary point of contact for customers while coordinating repairs from estimate to delivery.
Responsibilities include:
- Greet and communicate with commercial fleet customers
- Build estimates and secure repair approvals
- Create repair orders and dispatch work to technicians
- Coordinate workflow throughout the shop
- Order parts
- Maintain consistent communication by phone, text, and email
- Keep customers updated on repair progress
- Recommend needed maintenance and repairs
- Perform quality control before vehicle delivery
- Work closely with technicians and management to keep operations running smoothly
What We're Looking For
- Previous Service Advisor experience preferred
- Experience in an independent repair shop or dealership welcomed
- Strong customer service and communication skills
- Moderate sales ability with a customer-first approach
- Ability to multitask in a high-volume environment
- Experience coordinating technicians and workflow
- Comfortable creating estimates and closing repair orders
- Experience with shop management software is a plus (Fullbay experience preferred but not required)
- Knowledge of Isuzu, Ford, Chevrolet, Peterbilt, or Kenworth is a plus
- Valid driver's license required
- CDL is a strong plus
Schedule
- Monday-Friday
- Rotating shifts between approximately 7:00 AM and 7:00 PM
- No weekend shifts
Compensation
- $65,000-$85,000+ per year
- Guaranteed base salary
- Team-based monthly performance incentives
- Weekly pay
Benefits
- Paid Time Off
- Medical insurance (50% company-paid)
- 401(k) with 3% company match
Why You'll Love Working Here
This isn't a shop where employees compete against one another for work. We've built a collaborative, team-first environment where everyone wins together. You'll work alongside experienced professionals in a busy fleet operation with plenty of opportunity to grow your career while helping keep commercial customers on the road.
If you're looking for a long-term opportunity with a company that values teamwork, customer service, and professional growth, apply today and complete your initial screening with Paige to be considered.
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