IS Site Analyst - Saint Luke's North
@ SLNH Saint Luke's North HospitalIS Site Analyst - Saint Luke's North
About the job
Saint Luke’s provides healthcare services and seeks a Site Analyst to support desktop and application issues, assist with operations, and work on small projects. The role emphasizes customer service, teamwork, and technical support in a fast-paced environment. Experience can substitute for education.
Requirements
- Less than 1 year experience
- Support desktop and applications
- Customer service skills
- Team player
- Willing to learn
Qualifications
- On-site availability
- Positive attitude
- Ability to work independently
- Flexible
- Eager to learn
Full job description
Job Description
The Opportunity :
Desktop and application support to the respective sites. Responsibility for facility operations in the absence of the Site Manager. Assists the Site Manager as a technical resource in the IS operations of one or multiple sites as assigned. Serves as a technical leader on simple to medium projects as assigned. Assists with mentoring new analysts and technicians. Assists with coordinating staff schedules. Represents the Site Manager or other more senior staff on project teams as assigned. Performs troubleshooting on all Level 2 problem calls received from the Client Support Center at assigned sites. Client focused position to support voice and data system installations upgrades and problem resolutions. Maintains sufficient inventories of computer room supplies and spare hardware for computer operations. Maintains hard drive images for PC equipment assigned to the site. Provides advice and assistance to end users on the effective utilization of desktop applications. Experience in lieu of college may be substituted.
This position is on site, M-F
We are looking for someone that is excited about working with people and has a positive attitude, strong customer service skills, willingness to work, flexibility, ability to work without any guidance, eager to learn, not afraid to ask questions, can be on your feet all day, and is a team player.
Why Saint Luke’s?:
Saint Luke’s offers competitive salaries and benefits packages to all of their employees, click here to find out more.
We believe in creating a collaborative environment where all voices are heard.
We are here for you and will support you in achieving your goals.
We are dedicated to innovation and always looking for ways to improve.
Job Requirements
Applicable Experience:
Less than 1 yearNoneJob Details
Full TimeDay (United States of America)Similar jobs in Columbus, OH
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