Operations Manager - Long Island
@ Window NationOperations Manager - Long Island
About the job
Window Nation, with 20 years in home improvement, specializes in transforming homes through window and door replacements. We seek a driven Operations Manager for our Long Island branch to oversee operations, ensure quality, and support growth in a high-growth environment.
Requirements
- 7+ years in operations, production, or logistics
- 4+ years leadership experience
- Valid driver’s license
- Experience in home improvement or construction
- Proficient in Microsoft Office
Qualifications
- High school diploma or GED
- Background in service or installation management
- Knowledge of building codes and safety standards
- Strong leadership and results-driven mindset
- Ability to manage branch finances
Full job description
What You'll Do:
- Develop and manage the branch operational plan that meets the company’s goals and objectives.
- Deliver on branch margin and profitability targets; recommend, implement, and monitor actions to increase revenue generation and profitability
- Recruit, onboard, and manage employees; maintainappropriate staff levels based on pipeline indicators
- Maintain positive customer relationships; identify, monitor, and manage customer service standards
- Collaborate with the regional team to identify, develop, and implement best practices and SOPs
What We're Looking For:
- High school diploma, GED, or equivalent education
- 7+ years of experience in operations, production, manufacturing, logistics, distribution, or a related industry
- 4+ years of progressive leadership or management experience, with proven ability to lead teams and drive results
- Valid driver’s license
- Background in service and installation operations management within the home improvement, construction, remodeling, or similar industries
- Ability to manage branch financials, including budgeting, P&L oversight, and cost control
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Teams, Outlook, etc.)
Preferred Skills and Experience:
- Bachelor’s degree in business, operations or construction management, or related field
- Ability to accurately measure and determine installation requirements for windows, doors, and other home improvement products
- Knowledge of building codes, construction techniques, safety standards, and compliance requirements
- Previous experience recruiting, managing, and onboarding independent contractors or installation crews
- High level proficiency with CRM systems; experience with Salesforce or Microsoft Dynamics is a plus
- Strong analytical and results-oriented mindset with the ability to interpret data, identify trends, and translate insights into actions
What We Offer:
- Competitive pay and performance-based bonus opportunities:
- Full benefits package including medical, dental, vision, life, and 401(k) retirement options
- Paid time off
- Growth opportunities within a rapidly expanding company
- A supportive team culture where your contributions matter and craftsmanship is celebrated
- Training to help you succeed from Day One
At Window Nation, compensation is determined on multiple factors, including experience, education, skills, location, and the requirements of the role. For this position, the expected base salary range is $90,000-$105,000 annually. In addition to base pay, employees are eligible for annual performance bonuses and a comprehensive benefits package.
At Window Nation, we know that when our people grow, our company grows. From hands-on training and career growth opportunities to a supportive, team-first culture that values craftsmanship, reliability, and collaboration, you'll find a place where your contributions make an impact.
Window Nation cultivates a culture of inclusion that respects our employees' individual strengths, views, and experiences. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.
At this time, Window Nation is unable to provide sponsorship for employment visas now or in the future. Candidates must be authorized to work in the United States on a permanent basis without the need for current or future visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.