Senior Information Security Analyst

MANTECH seeks a motivated, career and customer-oriented Senior Information Security Analyst to join our team in Chantilly, VA.

You will support identity, access, and credentialing operations within a mission-critical environment to ensure seamless security services for our national security partners.

The Information Security Analyst will leverage their strong technical background and knowledge to support identity, access, and credentialing operations, to include resolving technical access hurdles, managing sensitive documentation, and completing required tasks/actions.

Responsibilities include but are not limited to:

• Supporting a dedicated team at a government location to provide DEERS PII changes, CAC, Token, and Retired Military ID issuance.
• Managing Identity, Access, and Credentialing issues while providing high-level support within a customer service environment.
• Resolving ServiceNow and JIRA tickets efficiently to address technical access and credentialing hurdles.
• Contributing to the successful completion of project milestones and group objectives through collaborative technical support.
• Providing technical input to project deliverables, status reports, and solutions for complex security problems.
• Conducting routine troubleshooting to identify and resolve customer issues related to PKI and system access.

Minimum Qualifications:

• High School Diploma/GED
• Experience navigating secure environments and meeting security requirements in the Sponsor’s environment or similar high-security settings.
• Proven experience handling sensitive PII information and maintaining accurate documentation within a secure facility.
• Experience working across large teams to drive a security agenda and managing access for diverse personnel.
• Experience utilizing MS Office (Word, Excel) and communication tools to provide status reports and daily inventories.
• DoD 8570 IAT Level 2 certification (e.g., Security+, SSCP) or ability to obtain
• Ability to work flexible shifts between the hours of 7 AM ET and 5 PM ET.

Preferred Qualifications:

• Prior experience as a Lead or Supervisor in a high-stress, mission-critical security environment.
• Strong troubleshooting skills used to narrow down complex technical issues or access discrepancies for end-users.
• Self-starter with excellent people skills - able to work across teams and drive change throughout an organization.

Clearance Requirements:

• An active TS/SCI with Polygraph

Physical Requirements:

• Must be able to remain in a stationary position 50%
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Frequently communicates with co-workers, management, and customers, which may involve delivering presentations.
• Must be able to exchange accurate information in these situations