Front Desk Associate - Flatiron

• More than a typical front desk role — you play an important part in shaping each client’s experience and helping them feel supported from the moment they walk in.
• Grow in a company that invests in you — benefit from ongoing coaching, mentorship, and access to personal development resources that help you build skills you’ll use for life.
• Develop sales and client experience skills — learn how to educate clients, recommend services, and create a seamless experience that keeps people coming back.
• Gain hands-on experience in hospitality — deliver a high-quality, personalized experience that goes beyond expectations and sets the tone for every visit.
• Work that feels meaningful — be part of helping people move and feel better, while being valued as an individual on your team.

• Deliver exceptional, on-brand client service across phone, in-person, and written communication
• Guide new clients through Myo’s services with clear, confident messaging
• Manage and optimize clinic schedules, bookings, and waitlists
• Accurately handle billing, claims, invoices, and client documentation
• Keep the clinic clean, stocked, and running smoothly day-to-day
• Support client follow-ups, marketing efforts, and business-driving initiatives
• Collaborate with team members to ensure smooth shift transitions

• 1+ year in customer service or hospitality
• Passionate about delivering great client experiences
• Detail-oriented and takes pride in their environment
• Confident communicator who can clearly explain services and value
• Business-minded with an understanding of booking and client flow
• Thrives in a fast-paced, dynamic setting
• Curious, proactive, and solutions-oriented
• Authentic, team-oriented, and comfortable speaking up
• Prioritizes personal well-being to show up at their best

$20.50 - $22.50 an hour