Retail Store Manager – Team Leader
Mattress Firm · Orange Park, FL
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Retail Store Manager – Team Leader
@ Mattress FirmRetail Store Manager – Team Leader
About the job
Mattress Firm is a leading mattress retailer focused on helping customers sleep well and live well. The role involves leading sales teams, managing store operations, and creating exceptional in-store experiences to achieve company goals and growth.
Requirements
- Leadership experience
- Sales performance skills
- Customer service skills
- Staffing and training experience
- Merchandising knowledge
Qualifications
- High school diploma or higher
- Ability to lift 50+ pounds
- Strong communication skills
- Proven sales success
- Leadership traits
Full job description
Bilingual - Spanish (Preferred)
IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:
Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative.
Is your current job a nightmare? Make it a dream job at Mattress Firm®!
Join Mattress Firm and have the job of your dreams!
Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.
Job Details:
The Senior Store Manager leads the Mattress Firm vision, company initiatives and achieves sales performance goals by holding associates accountable for the execution of in-store merchandising in multiple store units. The role is responsible for leading selling programs, driving related KPI results in multiple store units and supporting the omni-channel experience. The Senior Store Manager ensures teams always put the customer at the center and create a compelling and engaging environment for Mattress Firm team members.
Drive individual and team sales performance and KPIs
Train and coach store employees in sales, product knowledge and operating activities, providing constructive feedback; annual performance reviews and Individual Development Plans
Create an environment where customers always at the center and have an exceptional experience
Communicate professionally and regularly with field employees (Distribution Center, District Manager, Regional VP, etc.) to address immediate concerns and questions
Assist in multi-store staffing, interviewing, and hiring qualified candidates
Continue to develop skills, competencies, product knowledge through assigned course work, training, and other company led activities.
Conduct workforce management activities (store staffing schedule, reconciling punches etc.), utilizing Operations team support and tools
Achieve or exceed individual store financial targets through effective execution and customer service at the store level
Ensure store execution of product merchandising, marketing, and POP standards
Ensure company policies, including appearance and functionality standards, and state regulations are followed
Partner with marketing to plan, implement and monitor assigned store’s social media strategy to positively impact brand awareness and increase sales
Lift or move 50+ pounds.
Benefits Included:
Excellent career growth opportunities through on-the-job training and development programs
401(k) with employer matching
Mental health and life resources
Medical, dental, prescription, and vision plans
Get paid on-demand
Base pay or uncapped commission
Employee discounts on Mattress Firm sleep products and accessories
Compensation:
Competitive pay range of $90,000-$110,000 per year * depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*Pay amount does not guarantee employment for any particular time.
Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States.
EOE/Vet/Disability
Now don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: 08/15/2026.Diverse Candidates are Encouraged to Apply.
Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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