Team Supervisor
Wawa, Inc. · Mason, OH
It stopped taking applications.
Team Supervisor
@ Wawa, Inc.Team Supervisor
About the job
Wawa is a community-focused company offering great benefits. As a Team Supervisor, you'll lead shifts, ensure customer satisfaction, manage inventory, and enforce policies in a fast-paced retail environment.
Requirements
- High School Diploma or GED
- Reliable transportation
- Flexible shift availability
- Problem-solving skills
- Effective communication
Qualifications
- 18+ years old
- Supervisory experience a plus
- Ability to build relationships
- Effective problem solver
- Team player
Full job description
We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there’s one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you’ll be part of a caring team that’s dedicated to helping all of us fly high – together. We’re team players, day-brighteners, and go-getters: and we know that Wawa is a place where we can build skills to thrive and open doors to new career opportunities. We’re proud to be a part of a winning team of Associate owners who shape our success. We’re committed to helping our communities and one another at every turn, because we know that when we fly together, there’s no limit to how far we can go. Ready to be part of a team that helps you reach new heights? Join our flock and get ready to soar.
As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running shift, you’ll drive execution and make key decisions to keep everything running seamlessly.
What You’ll Do:
Handle customer inquiries, gather feedback, and support positive customer interactions.
Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
Provide direction, feedback, and recognition to Associates, driving productivity and performance.
Enforce safety, security, and store policies, including crisis management protocols.
Manage inventory, stock levels, vendor check-ins, and cash handling procedures.
Benefits:
We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. At Wawa, extensive benefits are available to Wawa Associates. These include medical, dental, vision and mental health benefits, ESOP (Employee Stock Ownership Plan), 401(k) + matching, Education Assistance Program, store discounts, paid time off, paid parental leave and access to additional benefit and wellness programs.
Eligibility for Wawa Benefits is defined under the terms of the plan(s)
Qualifications:
High School Diploma or GED equivalent
Must be 18+ years old with reliable transportation
Flexible availability to work various shifts, including weekends, and holidays, to meet business needs
Supervisory experience in retail, food service, or fuel industries is a plus
Ability to communicate effectively, solve problems, and build relationships
Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.
The hourly range for this position is $19.00 - $25.65 and is commensurate with position, experience, and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.
Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. If you require an accommodation, please contact our Associate Service Center at asc@wawa.com.
Wawa, Inc. is an equal opportunity employer. Wawa maintains a work environment in which Associates are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Associates without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.