Housekeeping Supervisor
@ Embassy MinneapolisHousekeeping Supervisor
About the job
Join a full-service hotel in Plymouth Building with 290 rooms, amenities, and proximity to key attractions. The role focuses on supervising housekeeping staff, maintaining quality standards, and ensuring guest satisfaction in a historic yet modern environment.
Requirements
- High school diploma or equivalent
- Minimum 1 year housekeeping experience
- Experience with housekeeping systems
- Strong communication skills
- Ability to lift 50-75 lbs
Qualifications
- Hospitality coursework preferred
- Prior supervisory experience
- Attention to detail
- Leadership skills
- Flexible work schedule
Full job description
290 rooms | 12,415 sq. ft. meeting/event space
Amenities: free made to order breakfast, on-site restaurant, indoor pool, fitness center, evening reception.
A full-service property with spacious suites in the historic Plymouth Building, conveniently connected to the Minneapolis Skyway System. Guests enjoy easy access to Target Center, Target Field, and a nearby light rail station, with the Minneapolis Convention Center just a mile away. Blending historic charm with modern convenience, the hotel provides an engaging environment for hospitality professionals serving both business and leisure travelers.
Pay Range:
$17.75-$27.75The Housekeeping Supervisor is responsible for overseeing daily housekeeping operations, ensuring guest rooms and public areas meet cleanliness and brand standards. This role supports staff training, inspections, supply control, and efficient departmental operations while maintaining a high level of guest satisfaction.JOB DESCRIPTION
Job Title: Housekeeping Supervisor
Departments: Housekeeping
Supervision Exercised: Room Attendants, House Attendants, Lobby Attendants
Supervision Received: Housekeeping Manager/ Executive Housekeeper / General Manager
MINIMUM REQUIREMENTS
Education
- High school diploma or equivalent required.
- Hospitality coursework or certification preferred.
Experience
- Minimum 1 year of housekeeping experience in a hotel environment.
- Prior supervisory or lead experience preferred.
- Experience with housekeeping software or PMS systems (HotSOS, OnQ, Opera, etc.) a plus.
Skills & Knowledge
- Strong attention to detail and quality standards.
- Excellent communication, leadership, and problem-solving skills.
- Ability to train, coach, and motivate team members.
- Strong organizational and time management abilities.
- Knowledge of cleaning procedures, safety protocols, and chemical handling.
- Ability to lift, push, and pull up to 50–75 lbs.
- Flexibility to work various shifts, including weekends and holidays.
Job Duties & Responsibilities
- Supervise and support housekeeping staff during daily operations.
- Inspect guest rooms, hallways, and public areas for cleanliness and compliance with brand standards.
- Assist with training new employees on cleaning procedures and safety guidelines.
- Ensure carts, closets, and supply rooms are clean, stocked, and organized.
- Address guest requests and resolve issues professionally and promptly.
- Report maintenance concerns and ensure timely follow-up.
- Monitor productivity and assist with scheduling and labor management.
- Maintain accurate records of inspections, assignments, and supply usage.
- Uphold all safety, sanitation, and company policies.
- Perform additional duties as assigned by management.
HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
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