Director of Restaurant Facilities

Are you a strategic facilities leader who thrives in a fast-paced, multi-unit restaurant environment? We're looking for an experienced Facilities Director to lead repair and maintenance operations, build scalable systems, manage vendor relationships, and help drive operational excellence across a growing restaurant organization.

Facilities Director Benefits

• Career development opportunities

• Medical, Dental, and Vision Insurance

• Life Insurance

• Short and Long-Term Disability Insurance

• Critical Illness, Accident, and Hospital Indemnity Insurance

• 401(k) and Roth 401(k) with company match

• Cell phone stipend

• Paid Time Off and paid holidays

• Hybrid work environment

• Growing group and brands

Facilities Director Requirements & Qualifications:

• 8+ years of progressive facilities, repair, and maintenance, or related experience

• Experience with ServiceChannel management platform

• 3+ years of leadership experience managing facilities teams, technicians, vendors, or contractors

• Restaurant industry experience required

• Multi-unit and Quick Service Restaurant (QSR) experience strongly preferred

• Expert knowledge of restaurant equipment, repair costs, replacement costs, and repair versus replace decision-making

• Strong understanding of HVAC, refrigeration, plumbing, electrical, kitchen equipment, building systems, signage, and life safety systems

• Experience managing preventative maintenance programs and large-scale repair and maintenance operations

• Proven experience negotiating vendor agreements and managing contractor performance

• Experience developing and managing facilities budgets, repair and maintenance spending, purchase orders, warranties, invoices, and asset tracking

• Review repair bids, scopes of work, equipment specifications, and repair estimates to make sound repair versus replacement decisions

• Develop and improve facilities standards, SOPs, workflows, and scalable operational processes

• Partner closely with Operations, Finance, IT, and Executive Leadership on company-wide initiatives

• Support acquisition due diligence, facility assessments, and restaurant transition projects

• Strong analytical, financial, organizational, and problem-solving skills

• Proficiency with Microsoft Office

• Experience with ServiceChannel, Monday.com, Restaurant365, or similar facilities management platforms

Facilities Director Preferred Background & Skills:

• Experience leading facilities operations across multiple states or regions

• Experience with ServiceChannel management platform

• Strong network of restaurant facilities, vendors, and contractors

• Experience implementing scalable maintenance programs for growing organizations

• Knowledge of facilities reporting systems, asset management, and KPI tracking

• Ability to identify recurring maintenance issues and implement long-term solutions

• General IT infrastructure or technology project experience

• Proven ability to balance operational uptime, quality, risk, and cost control

• Collaborative leadership style with exceptional communication and relationship-building skills

• Passion for continuous improvement and operational excellence across a multi-unit restaurant organization