BIA Customer Service Agent (personal lines) - HYBRID
@ Arbella Service Company, Inc.BIA Customer Service Agent (personal lines) - HYBRID
About the job
Bearingstar, part of Arbella Insurance Group, provides property and casualty insurance in MA and CT. We seek Customer Service Agents to serve clients, advise on policies, and manage renewals, offering competitive pay, benefits, and training in a friendly, community-focused environment.
Requirements
- Customer service skills
- Experience in insurance industry
- CT Property and Casualty license
- Good communication skills
Qualifications
- Self-starter
- Team player
- Independent worker
- Experience with personal lines
Full job description
We are currently searching for Customer Service Agents to join us in our Fairfield, Connecticut location. The ideal candidate will have experience with Personal lines of Insurance and a CT Property and Casualty license is required to perform this role.
The Customer Service Agent will act as the agency representative to our clients, fellow professionals, the public and the general business community. Provide counsel & advice on new and/or additional insurance needs, explaining coverages & types of policies. Identify risk exposures, qualifying potential prospects. Maintain an underwriting renewal review process and a marketing renewal review program for all policyholders. Act as the first line of contact in the reporting and assignment of claim information for designated policyholders. Resolve general customer inquiries.
We offer a “home-town” insurance setting with all the benefits of a corporation including competitive salary plus commission and incentive opportunity, medical, dental, 401k and retirement plans, plus more.
Experience within the Personal Lines insurance industry is a plus, and a Connecticut Property & Casualty insurance license is required to perform this position. Customer Service and some Sales skills are a must.
The ideal candidate will have excellent interpersonal, oral and written communication skills. We are looking for a self-starter who can work independently as well as being a team player.
Our current reasonable and good faith estimate of the annual salary or hourly wage range for this position is approximately $57,500 ($29.00 an hour) - $64,350 ($33.00 an hour) based on a variety of factors including, but not limited to, relevant skills and experience.
Arbella employees are eligible for exceptional benefit and wellness programs including medical, dental, vision, 401k plan, career development, flexible schedules and much more! Check out some of the amazing benefits and programs we offer to all employees.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
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