Customer Support Specialist
@ JobotJobotjobot.com
Customer Support Specialist
Jeffersontown, KY
Posted 4 days ago
About the job
We build software for government offices handling voter registration, taxes, and licenses. Join a supportive team of customer-focused experts working with SaaS solutions and government processes.
Requirements
- Excellent communication skills
- Troubleshooting experience
- Customer-focused approach
- Problem-solving skills
Qualifications
- Good team player
- Learner mindset
- Experience with SaaS
Full job description
In-office - Excellent Culture - Growth
This Jobot Job is hosted by: Chuck Wirtz
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $50,000 - $75,000 per year
A bit about us:
We build custom software for various County Clerk of Court offices across the U.S. - like when you register to vote, pay taxes, get a marriage license, etc. For over 70 years, we have led the way in document generation and storage.
Why join us?
You will work with a tenured and growing team of customer-focused, technically minded support specialists who are SMEs capable of handling customer issues surrounding SaaS implementations and adoption.
Job Details
Industry experience:
Customer-focused
Excellent communication - phone, email, in-person
Learner and problem solver
Troubleshooting
Office - Teams - CRMs - remote support tools
In-office, M-F, 8-5
No C2C
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
This Jobot Job is hosted by: Chuck Wirtz
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $50,000 - $75,000 per year
A bit about us:
We build custom software for various County Clerk of Court offices across the U.S. - like when you register to vote, pay taxes, get a marriage license, etc. For over 70 years, we have led the way in document generation and storage.
Why join us?
You will work with a tenured and growing team of customer-focused, technically minded support specialists who are SMEs capable of handling customer issues surrounding SaaS implementations and adoption.
Job Details
Industry experience:
- local government
- title or public records
- document recording and imaging systems
- property, tax, or legal document processing
Customer-focused
Excellent communication - phone, email, in-person
Learner and problem solver
Troubleshooting
Office - Teams - CRMs - remote support tools
In-office, M-F, 8-5
No C2C
Interested in hearing more? Easy Apply now by clicking the "Apply" button.
Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.
Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.
Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here: jobot.com/privacy-policy
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