House Operations Director

@ Binghamton University, SUNY
Binghamton University, SUNYbinghamtonuniversity,suny.com

House Operations Director

Binghamton, NY
Posted 1 week ago

About the job

The House Operations Director oversees front-of-house at Binghamton University's Anderson Center, ensuring safe, professional, and welcoming experiences while managing staff, volunteers, logistics, and emergency procedures in a temporary role.

Requirements

  • Staff management experience
  • Event logistics knowledge
  • Customer service skills
  • Leadership abilities

Qualifications

  • Experience in venue operations
  • Excellent communication skills
  • Ability to supervise teams
  • Crisis management experience

Full job description

The House Operations Director provides leadership and oversight for all front-of-house operations at the Anderson Center for the Performing Arts at Binghamton University. This temporary position is responsible for ensuring safe, professional, and welcoming guest experiences for audiences attending performances and events while supervising staff, volunteers, and house management personnel.

The House Operations Director manages staffing operations, volunteer coordination, event logistics, patron services, training programs, and emergency response procedures while collaborating closely with production teams, event organizers, campus partners, and university leadership.

This position plays a critical role in maintaining operational excellence and setting the tone and atmosphere for audience engagement and customer service throughout the venue.

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