Administrative Sales Assistant

@ Tom James Company
Tom James Companytomjamescompany.com

Administrative Sales Assistant

Posted 1 day ago

About the job

Tom James Company is a global leader in the fashion industry. The role supports a top sales professional, manages client bookings, orders, and communication, requires in-office work in Atlanta, and offers competitive pay and benefits.

Requirements

  • Two years’ office-related experience
  • Experience with a sales-oriented environment
  • On-site attendance required
  • Strong communication skills
  • Proactive problem-solving skills

Qualifications

  • Excellent organizational skills
  • Outstanding time management
  • Professional customer service
  • Proficiency with Microsoft Office and Google tools
  • Valid Driver’s License

Full job description

At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals.

Location: Atlanta, GA 

Daily in office attendance required

Compensation: $40,000–$50,000 
Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment

We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis

Employment Status: Full-time, 40 hours per week; hourly/non-exempt


Responsibilities:

  • Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment

  • Organizing and scheduling client appointments and fittings

  • Exercising knowledge of geography and timeline layout based off location

  • Manage and maintain incoming texts and emails through the sales professional

  • Sending reminders & appointment confirmations daily

  • Monitoring all open orders and consistently checking on order statuses

  • Building relationships with the factory leads and maintaining communication with necessary contacts

  • Organize communication tracking and maintain current statuses

  • Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities

  • Coordinating and maintaining all client orders/files

  • Communicating regularly with the sales professional and other members of the store team

  • Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors

  • Sending monthly product texts to clients as needed

  • Meeting with the sales professional to set goals and expectations monthly

  • Organizing inventory alongside teammates

  • Pursuing efficiencies for processes and communication as needed

  • Picking up and delivering client items as needed

  • Entering customer data into CRM system


Requirements:

  • Two years’ office-related experience is required

  • Experience with a sales-oriented environment is preferred

  • On-site attendance is required

  • Confident worker & team player

  • Strong communication skills (verbal & written)

  • Proactive problem-solving skills

  • Excellent organizational skills

  • Outstanding time management skills

  • Professional customer service skills

  • Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

  • Possesses basic accounting skills (such as balancing accounts)

  • Enjoys being flexible and multitasking

  • Motivated to tackle challenges

  • Able to bend and lift 30 lbs.

  • Valid Driver’s License required

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