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Guest Services Leader
Pilot Flying J · Calgary, AB
It stopped taking applications. Close matches nearby are still hiring.
Guest Services Leader
@ Pilot Flying JClosed to new applicants.
Pilot Flying Jpilotflyingj.com
Closed to new applicants.
Guest Services Leader
Calgary, AB
Posted 6 days ago
About the job
Pilot Company is a leader in travel centers and fuel services, with over 30,000 employees. The role focuses on supervising store operations, ensuring quality customer service, and supporting team members in a fast-paced environment.
Requirements
- Retail operations experience
- Customer service skills
- Proficient with calculator and computer
- Flexible schedule availability
- Teamwork ability
Qualifications
- Previous retail experience
- Customer-focused attitude
- Ability to work nights, weekends
- Background check required
Full job description
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $16.85 - $21.25 / hour
Qualifications
Additional Information
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Job Location
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Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $16.85 - $21.25 / hour
Qualifications
- Previous experience or working knowledge of retail operations
- Incredible customer service skills & the ability to help maintain a customer focused culture
- Must be proficient with a calculator, computer, and other equipment
- Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
- Must be able to work a flexible schedule of nights, days, weekends, and holidays
- Background check is required
Additional Information
- Fuel Discount
- Weekly Pay
- RRSP (for Full Time Employees)
- Extended Health Care Benefits (for Full Time Employees)
- AD&D Insurance (for Full Time Employees)
- Life Insurance (for Full Time Employees)
- Adoption Assistance
- Tuition Reimbursement
- Extensive Training Program
- Artificial Intelligence is used to screen, assess, or select applicants.
By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply
Job Location
Google Maps requires functional cookies to be enabled
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